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Our client is looking for a Customer Service Representative.
The ideal person will be doing the following duties.
- Inbound and Outbound calls to customers sales representatives, and prospective customers.
- Enters orders into the system.
- Provides a positive customer and visitor experience.
- Respond promptly to customer inquiries, handle and resolve customer complaints, obtain and evaluate all relevant information to handle inquiries and complaints.
- Communicate and coordinate with internal departments and direct requests and unresolved issues to the designated resource.