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Customer Service Representative

Edison, NJ

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Description

A global manufacturer and distributor of apparel is looking for a Customer Service Representative. This is an excellent opportunity to work

Job Requirements

Requirements:

  • Knowledge of scheduling the routing of merchandise of warehouse to the retail customers
  • Logging into the big box retailers portals and scheduling pickups. Emailing the smaller retails to schedule pickups.
  • Creating Bill of Ladings – Documents to release freight out of their warehouse. This is generated out of a Warehouse Management System. They use Extenta, but any WMS is fine, they will train.
  • Experience creating warehouse documents “WAVE” – Generating what needs to be “picked” out of the warehouse to load on trucks to get shipped out to retailers.
  • Generating packing lists
  • Will be the middle person between the warehouse and the self support team (located in NYC) – the self support team – assists the sales team after orders are taken. Very close communication with them – Tracking shipments etc
  • Excellent communication skills – A lot of email and phone communication.
  • Will be interacting with the Warehouse Manager & Assistant Warehouse Manager
  • MS Office

Prior experience working with warehouses, scheduling, shipping is required. Apparel experience a +

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