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Our client is looking for an Assistant Admin. Operations.
- Responsible for FAC, IFBL, data entry, and reporting processes.
- Responsible for payroll relief.
- Management clerical support.
- Interfacing with customers.
- Partners with various levels of management to understand business objectives and identify corresponding IFBL & FAC's needs.
- Implements strategies to support and improve quality.
- Helps drive unit-wide quality strategy programs and processes.
- Partners with operations and training functions to identify training needs and provide input on training approaches and content.
- Partners with operations to identify and use the 8D process to resolve flight attendant comments.
- Ensures that daily, weekly, and monthly reports are completed accurately and in a timely manner.
- Receives and responds to customers inquiries relating to flight attendant comments.
- Works directly with the customers during IFBL disputes and visits to the unit.
- Communicates flight attendant comment reporting verbally and visually to the operational staff and management.
- Data entry of flight attendant comments.
- Other duties as assigned by management.