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Loss Mitigation Specialist

Chadds Ford, PA

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Description

Collections Specialist

Our client in West Chester, PA is looking for a Collections Specialist.  The primary role of the Collections Specialist is collecting charged off accounts.  This will also require good negotiation skills and listening and decision-making skills (pertaining to repossession of collateral). This individual will need to use good judgment, along with their experience, to make suitable payment plans with customers. Generous salary/commission compensation package for the right individual.

Responsibilities

  • Advanced skip tracing on accounts for potential leads on customers and/or vehicles
  • Negotiation of payment options and solutions with customers
  • Ability to accurately document all customer interactions
  • Responsible for collecting on designated queue and/or assist peers as needed
  • Knowledge of state repossessions laws/regulations.
  • Negotiate account settlements with borrowers.
  • Submit accounts for approval to pursue legal action

Job Requirements

Qualifications:

  • High School Diploma or equivalent
  • Auto finance collection experience
  • Skip tracing/repossession experience
  • Ability to achieve collections goals
  • Ability to work a flexible schedule
  • Strong Knowledge of collection and repossession laws
  • English/Spanish bilingual skills a plus.
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