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Part Time Support Specialist

Atlanta GA

Base Pay: 17.00 per HOUR

The Part Time Support Specialist is will be reporting to the Manager for the Benefit Counselor Team. In this role, you'll work on spreadsheets and...

The Part Time Support Specialist is will be reporting to the Manager for the Benefit Counselor Team. In this role, you'll work on spreadsheets and reporting that is reviewed and utilized by the manager in support of day-to-day counselor activity. You'll need keen attention to detail, prior use and knowledge of Excel for creating spreadsheets and reporting on activities and production numbers as well as experience in document creation through Word.

It is a part-time position with typical hours of 20-24 hours a week in an office setting. Hours will typically be Monday through Friday 10am to 3pm East.

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Call Center Job Fair 2/19 and 2/20

ALPHARETTA GA

Base Pay: 14.00 per HOUR

RemX is holding an Job Fair Wednesday 2/19 and Thursday 2/20 from 10am-3pm at our Sandy Springs office for a Call Center position in Alpharetta. Th...

RemX is holding an Job Fair Wednesday 2/19 and Thursday 2/20 from 10am-3pm at our Sandy Springs office for a Call Center position in Alpharetta. These positions will be starting as soon as 3/2!

Prior to coming in, please apply on the RemX website at https://apply.remx.com/Account/Create

Please bring a copy of your resume, and identification of proof of eligibility to work in the U.S.

Requirements to be considered for the job:

  • Minimum 1 year of call center experience
  • High School Diploma or GED
  • Excellent communications skills
  • Ability to type 30 wpm
  • Ability to commute to Alpharetta with reliable transportation - this is not on the bus line
  • MUST Live within 25 miles of North Alpharetta

*Candidates that do not meet these requirements may get scheduled for a later day/time

Job Fair Schedule:

  • Wednesday 2/19 and Thursday 2/20 from 10:00am - 3:00pm

Location:

  • RemX Specialty Staffing, 5775 Glenridge Drive, Building B, Suite 250 Atlanta, GA 30328.

Please ask about our referral program!

We look forward to meeting you!

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected 

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Medical Records Specialist

ALPHARETTA GA

Base Pay: 15.00 per HOUR

Medical Record Specialist Our client is a total solutions partner for healthcare data auditing and analytics. They provide end-to-end solutions to...

Medical Record Specialist

Our client is a total solutions partner for healthcare data auditing and analytics. They provide end-to-end solutions to help improve payment integrity data to support accreditation programs and to meet regulatory requirements. 

Position Description

The Medical Record Specialist will be responsible for reviewing medical records, identifying, reclassifying and abstracting vital healthcare information to be used by medical coders for risk adjustment.

Responsibilities

  • Review and split medical charts based on pre-defined criteria
  • Meet production goals and accuracy standards
  • Remain HIPAA compliant in the process of handling medical records

Hours: 8a-4:30p

 

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Healthcare Call Center Rep

ALPHARETTA GA

Base Pay: 14.00 per HOUR

RemX Staffing is looking for fill multiple Healthcare Call Center Representatives in the Alpharetta area. The Medical Call Center Representative co...

RemX Staffing is looking for fill multiple Healthcare Call Center Representatives in the Alpharetta area. The Medical Call Center Representative connects with medical or provider offices to build relationships and facilitate the retrieval of medical charts within the project timelines established by the clients. You will be responsible for making 60-80 outbound calls a day. 

Positions will be starting mid February so apply today!

Pay Rate: $14.00 per hour

Hours: 9am-5:30pm

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Data Entry Processor

Kennesaw GA

Base Pay: $14

Our team at RemX Staffing is looking for Data Entry Clerks for an insurance company in Kennesaw, Ga. The Data Entry Clerk will be responsible for e...

Our team at RemX Staffing is looking for Data Entry Clerks for an insurance company in Kennesaw, Ga. The Data Entry Clerk will be responsible for entering detailed information accurately in the the system. 

Job Description:

  • Maintain database by entering new and updated customer and account information.
  • Maintain a minimum of 98% accuracy each month
  • Identify errors or issues and make necessary changes 
  • Process customer and account source documents by reviewing data for inaccuracies

Pay: $14/hr - Weekly Paychecks

 

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Clinical Records Specialist

ALPHARETTA GA

Base Pay: 15.00 per HOUR

The clinical records specialist assists health plans in the review and/or auditing of medical record data. The clinical records specialist will eff...

The clinical records specialist assists health plans in the review and/or auditing of medical record data. The clinical records specialist will effectively schedule appointments to retrieve missing documentation from medical records that have been identified as missing by a Clinical Abstractor. This position works in a highly focused, demanding and timeline-driven environment.

The successful candidate will have experience building relationships, overcoming objections and negotiating timelines to return appropriate documentation with Providers offices within specified timelines and goals. 

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Scheduler

ALPHARETTA GA

Base Pay: 14.00 per HOUR

SUMMARY: One year experience in call call center environment The Fax Mail Scheduler connects with medical or provider offices to build relatio...

SUMMARY:

One year experience in call call center environment

The Fax Mail Scheduler connects with medical or provider offices to build relationships and facilitate the retrieval of medical charts within the project timelines established by our clients.  This position works in a highly focused, demanding and timeline-driven environment.

The successful candidate will have experience building relationships, overcoming objections and negotiating timelines with business or professional organizations within specified timelines and goals.  The Fax Mail candidate will have the ability to communicate clearly while articulating potential challenges or risks to achieving goals to both internal and external team members.

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Document Management Specialist

ALPHARETTA GA

Base Pay: 15.00 per HOUR

POSITION SUMMARY Pay $15.00  The Document Management Specialist is responsible for the successful receipt of medical record documentation and...

POSITION SUMMARY

Pay $15.00 

The Document Management Specialist is responsible for the successful receipt of medical record documentation and correspondence sent in from providers and facilities nationwide. The specialist will prepare and sort all incoming electronic files. Specialist will use pre-defined naming conventions (ChartID) to index individual files and upload into the iTools Database. The specialist will also perform some data entry of pre-defined data into the ODIS database, as needed.

 

The specialist will be trained in multiple pieces of interpretation (knowledge) work that directly impacts the thorough completion of our chart acquisition process. This cover handling incorrect member data, corrupt data, accessing medical records remotely via Electronic Medical Record (EMR) systems, removing excess documentation, etc.

 

REQUIRED EDUCATION & EXPERIENCE

  • High school diploma or GED
  • At least two (2) years of college equivalent courses or equivalent work experience.
  • Previous experience within Change Healthcare Operations – Fax Mail, Onsite, Provider Relations, Advocacy, and Document Management.

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Medical Call Center Representative

ALPHARETTA GA

Base Pay: 14.00 per HOUR

Are you looking to begin a rewarding role in a Fortune 500 company? A company in Alpharetta is looking to hire medical call center representatives!...

Are you looking to begin a rewarding role in a Fortune 500 company? A company in Alpharetta is looking to hire medical call center representatives!

The Medical Call Center Representative connects with medical or provider offices to build relationships and facilitate the retrieval of medical charts within the project timelines.  This position works in a highly focused, demanding and timeline-driven environment.

The successful candidate will have experience building relationships, overcoming objections and negotiating timelines with business or professional organizations within specified timelines and goals.  The Medical Call Center candidate will have the ability to communicate clearly while articulating potential challenges or risks to achieving goals to both internal and external team members.

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Direct Hire Customer Service Agent - Travel Industry

Alpharetta GA

Base Pay: 16.00 per HOUR

The Travel Team is growing! We are interviewing soon and would love to speak with people who are passionate about providing quality customer servic...

The Travel Team is growing!

We are interviewing soon and would love to speak with people who are passionate about providing quality customer service and assisting customers with booking travel reservations

The Position:

  • Inbound call center environment
  • Calls are from customers looking to book travel either using their rewards that have been accumulated, or purchasing travel using their payment card. You will also provide assistance to customers who have booked, but need help with cancelling, or making changes.
  • Helping customers navigate what they can do and where they can go with their reward points
  • Assisting customers experiencing issues with points redemption, etc.
  • 40 hours of work a week
  • $16 an hour
  • Full benefits including PTO and Holiday Pay
  • Multiple shifts available!
  • Beautiful views throughout our offices
  • Our training will teach you about places in the world that you didn’t know existed!
  • Opportunities for growth within the organization

 

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Travel Specialist - Direct Hire

Alpharetta GA

Base Pay: 17

The Travel Team is growing! We are interviewing soon and would love to speak with people who are passionate about providing quality customer servic...

The Travel Team is growing!

We are interviewing soon and would love to speak with people who are passionate about providing quality customer service and assisting customers with booking travel reservations

The Position:

  • Inbound call center environment
  • Calls are from customers looking to book travel either using their rewards that have been accumulated, or purchasing travel using their payment card. You will also provide assistance to customers who have booked, but need help with cancelling, or making changes.
  • Helping customers navigate what they can do and where they can go with their reward points
  • Assisting customers experiencing issues with points redemption, etc.
  • 40 hours of work a week
  • $16 an hour
  • Full benefits including PTO and Holiday Pay
  • Multiple shifts available!
  • Beautiful views throughout our offices
  • Our training will teach you about places in the world that you didn’t know existed!
  • Opportunities for growth within the organization

 

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Insurance Customer Service Representative

Alpharetta GA

Base Pay: 17.00 per HOUR

RemX Specialty Staffing is looking for a Customer Service Representative in the Insurance industry.  You will be responsible for handling call...

RemX Specialty Staffing is looking for a Customer Service Representative in the Insurance industry. 

You will be responsible for handling calls and emails regarding billing questions, premium payment calls, and updating account information

 

Must be flexible to work 10 hour shifts 4 days a week 

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Customer Support Representative

Kennesaw GA

Base Pay: 14.75 per HOUR

Are you looking for a career? We have an opportunity for you with our client in Kennesaw. This is with an American multinational corporation i...

Are you looking for a career? We have an opportunity for you with our client in Kennesaw. This is with an American multinational corporation involved in marketing and distributing food products, small wares, and kitchen equipment.

Responsibilities:

  • Communicate with internal and external customer 
  • Receive customer request via  by telephone, email, or chat
  • Provide product information to clients

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Customer Service Representative

Duluth GA

Base Pay: 11.00 per HOUR

Our client, a home appliance repair company out of Duluth, is seeking qualified Call Center Agents to join their growing team! Candidates in this p...

Our client, a home appliance repair company out of Duluth, is seeking qualified Call Center Agents to join their growing team! Candidates in this position will be responsible for handling inbound calls coming from customers who call in for repairs.

 

Job Responsibilities:

  • Answering inbound calls (primarily scheduling service calls and answering questions about our services offered).
  • Dispatching service technicians
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions

Hours: Thursday - Monday 10:00am - 7:00pm

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Financial Call Center Representative

Alpharetta GA

Base Pay: 16.00 per HOUR

Want to help homeowners save the planet? Our client in Alpharetta specializes in new and affordable ways to finance energy efficient home products....

Want to help homeowners save the planet? Our client in Alpharetta specializes in new and affordable ways to finance energy efficient home products. As a Call Center Representative for a financial company, you will play a key role in assisting homeowners finance their energy upgrades for their home. 

You will be responsible for: 

  • Responding to program questions from contractors and homeowners
  • Handle customer service inquiries in a professional manner
  • Process and accepting applications for financing

Shifts: Must be flexible to work weekends!

12:30pm - 9:00pm

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Bilingual Financial Call Center Representative

Alpharetta GA

Base Pay: 19.30 per HOUR

Want to help homeowners save the planet? Our client in Alpharetta specializes in new and affordable ways to finance energy efficient home products....

Want to help homeowners save the planet? Our client in Alpharetta specializes in new and affordable ways to finance energy efficient home products. As a Bilingual Financial Call Center Representative for a financial company, you will play a key role in assisting homeowners finance their energy upgrades for their home. You will be taking phone calls from Spanish and English speaking customers. 

You will be responsible for: 

  • Responding to program questions from contractors and homeowners
  • Handle customer service inquiries in a professional manner
  • Process and accepting applications for financing

Shifts: Must be flexible to work weekends!

12:00pm - 9:00pm

 

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Service Coordinator

Alpharetta GA

Base Pay: 16.00 per HOUR

The Service Coordinator will serve as a liaison between the internal sales department and contractors.  • Enter data and update database...

The Service Coordinator will serve as a liaison between the internal sales department and contractors. 

• Enter data and update database on an ongoing basis

• Coordinate travel for contractor throughout their assignment period

• Submit any reimbursement issues to accounting department for correction.

• Communicate with contractors via phone calls and e-mails regarding relevant concerns and necessary documentation/logistics.

• Special projects as assigned. Assumes responsibility for establishing and maintaining good business relationships with customers and outside contacts

• Ensures that customer needs are satisfied and that they are informed of their travel arrangements.

• Resolves customer requests, complaints, and problems.   

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Bilingual Customer Service Rep

Atlanta GA

Base Pay: 16.00 per HOUR

Are you looking for a career home? Our client in the Dunwoody area is hiring for a Bilingual Call Center Representative.  This is a Direct Hir...

Are you looking for a career home? Our client in the Dunwoody area is hiring for a Bilingual Call Center Representative.  This is a Direct Hire opportunity! Must be bilingual in Spanish and English.

You will be the first point of contact for participants in different incentive programs.

Responsibilities:

  • Provide excellent customer service and communicate with participants from different companies
  • Enter program related forms
  • Contact participants to encourage involvement

Pay is $14-$16 based on experience

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Call Center Representative – College Degree Required

Atlanta GA

Base Pay: 14.00 - 16.00

Are you looking for a career home? Our client in the Dunwoody area is hiring for a Call Center Representative.  This is a Direct Hire opportun...

Are you looking for a career home? Our client in the Dunwoody area is hiring for a Call Center Representative.  This is a Direct Hire opportunity!

You will be the first point of contact for participants in different incentive programs.

Responsibilities:

  • Provide excellent customer service and communicate with participants from different companies
  • Enter program related forms
  • Contact participants to encourage involvement

Pay is $14-$16 based on experience

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2nd Shift BDC / Auto Sales Chat Representative

Alpharetta GA

Base Pay: 17.00 per HOUR

Do you have Auto Sales experience but hate working 60+ hours? This company is leading the way in messaging services and software. The Auto Sales /...

Do you have Auto Sales experience but hate working 60+ hours? This company is leading the way in messaging services and software. The Auto Sales / BDC Chat Representative is a key customer service role within the team, answering questions for shoppers online on behalf of our clients. Chat Representatives provide in market shoppers with a first class service experience, assist them during their buying process while driving high quality sales leads to our clients.

Hours: Must be able to flexible to work 4:00 pm to 1:00 am with off days during the week

Responsibilities:

  • The Chat Representative is responsible for answering chats on behalf of clients who purchase chat receptionist service as an extended service to their software licensing agreement.
  • Chats are expected to be responds to engage within set thresholds for the department's direct supervisor on a periodic basis.

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