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Customer Service Representative

Old Bridge, NJ

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Description

My client, a large HVAC Company located in the Freehold, NJ area is looking for a Customer Service Representative. This is a very progressive and growing company. If you are looking for a long term career move....please read on!

This is a wonderful opportunity in a fast growing company. The ideal candidate will a minimum of 2 years in a Customer Service position.....Dispatch/HVAC experience is a huge plus. The position will work closely with all internal departments to respond to customer calls/needs.....follow up.....and ultimately resolving any/all customer needs by identifying and understanding the need and relaying it to the team . This position will require the need to resolve issues and schedule appointments with customers and coordinate with internal technicians.

$18/hour (40 hour week) - with Benefits and Paid Time Off.

Job Requirements

RESPOND ONLY IF YOU ARE OPEN TO A ROTATING SCHEDULE THAT INCLUDES SOME WEEKENDS AND BEING FLEXIBLE WITH WORKING BOTH 9AM-5PM AND ONE DAY WEEKLY FROM 11AM - 7PM

Customer Service Rep

  • Will be working internally with various departments
  • Will be working with techs to dispatch to jobs
  • Will be handling calls for new and existing companies
  • Strong Admin Skills
  • 2+ years of Customer Service
  • Dispatch experience is preferred

PLEASE SEND RESUMES TO: Susan.Vonella@Remx.com

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