Important 2019 W-2 Information Click here to read more.


Questions? 1-888-481-3375

Customer Service Representative

Louisville, KY

Apply Now


Are you looking for a new career or change of scenery in 2020? Is helping people something you enjoy? Tired of working in retail or hospitality and looking for a new career? Have you always wanted to learn more about the medical field and work in a call center? Do you have a passion for helping people and providing good customer service? Do you like to work hard and have experience in customer service or call center? Then we have the position you are looking for. 

RemX is seeking experienced Customer Service Representatives for a medical call center. This is a contract to permanent position with a Fortune 500 Medical Company. We are looking for people to fill 8 hour shifts Monday - Friday between 8 am-8 pm. Pay rate is $15.00 an hour.

We offer weekly pay, referral programs, Online classes to help improve your skills or college level classes. Friendly work environment and a place to grow your career.

Job Responsibilities include:

  • Answering inbound calls and making outbound calls.
  • Providing good customer service.
  • Using computer skills for data entry.
  • Gathering and reviewing patient billing and medical information.
  • Gaining authorizations for services and products.
  • Handling coordination of benefits to ensure claims are reimbursable.
  • Operating according to the guidelines of the Federal Health Care Program.
  • Working with carriers to ensure coverage of medication on behalf of the patient.

Job Requirements


  • Ability to type 35 wpm
  • Computer skills, with knowledge of Outlook and Excel
  • Customer service of at least 6 months. (in retail, hospitality, fast food, or office setting).
  • Call center experienced preferred.
  • Good work attitude and willingness to help others. 
  • Background screening.

Reach out to us quickly as new classes are forming for the New Year! We want to get you started in your new career in 2020! 

Apply Now