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Technical Support Engineer – PLC, Electrical, Mechanical – Direct Hire

Towson, MD

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Description

Technical Support Engineer – PLC, Electrical, Mechanical – Direct Hire

 

  • Do you have strong experience working with electro-mechanical industrial machinery?
  • Have strong troubleshooting, installation and repair experience including PLC’s?
  • Are you a Field Service Engineer/Technician looking to get off the road?
  • Are you a Maintenance Technician looking to move into office based, support environment?
  • Would you like to work for a very established company that offers competitive pay and great benefits?

 

We are working with an international industrial machinery company that is searching for a Technical Support Engineer in the Baltimore area on a direct hire basis.

 

This position in the Baltimore area that requires you to be in the office daily

 

The salary for this position is in the $60,000 - $65,000 range and excellent benefits package

 

Main Job Functions

  • Give technical support to current customers and the field service team on industrial machinery
  • Perform high level problem solving and troubleshooting remote support for the in-field machinery for electrical, mechanical and PLC
  • Coordinate with the customer and field service team installation and service calls

Responsibilities

  • Field incoming calls from customers and field service in regard to electrical and mechanical issues; this may include some evenings, weekends and holidays
  • Assist with the scheduling of service calls and machinery installations
  • Go on site, on occasion, to evaluate, install machinery and troubleshoot issues in the field
  • Travel, on occasion, to evaluate and/or install machinery and/or troubleshoot problems in the field
  • Work with the parts, sales and engineering groups with technical issues.

Job Requirements

  • High level of knowledge in electrical, mechanical and PLC disciplines for installation, service, troubleshooting and repair
  • Ability to read, interpret and follow complex mechanical blueprints, and electrical schematics
  • Strong understanding of PLC based machinery controls including troubleshooting and repair
  • Excellent customer service skills working with customers and the field service team
  • Technical knowledge of electro mechanical machinery including PLC
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