RemX is seeking Collection Associates for an exciting opportunity with a well-established company in East County. This position is a contract expected to last approximately 6 months and is paying $15/hr. The ideal candidate will have some prior customer service experience (preferably on phones).
- High volume calls providing excellent customer service
- Reviewing open accounts for collection efforts
- Collect customer payments in accordance with payment due dates
- Responding to inquiries on general account information
- Coordinate with customers and sales team members to help resolve any billing disputes
- Keep detailed records of all calls and status of all disputes
- Provide timely follow up