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Collections Associate

San Diego, CA

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Description

RemX is seeking Collection Associates for an exciting opportunity with a well-established company in East County. This position is a contract expected to last approximately 6 months and is paying $15/hr. The ideal candidate will have some prior customer service experience (preferably on phones).

Responsibilities:

  • High volume calls providing excellent customer service
  • Reviewing open accounts for collection efforts
  • Collect customer payments in accordance with payment due dates
  • Responding to inquiries on general account information
  • Coordinate with customers and sales team members to help resolve any billing disputes
  • Keep detailed records of all calls and status of all disputes
  • Provide timely follow up

Job Requirements

  • 1-2 years prior customer service experience (preferably in a call center environment)
  • 1-2 years prior collections experience
  • Ability to communicate clearly and efficiently via phones and email
  • Computer literate
  • Ability to listen with patience and understanding
  • Excellent data entry skills
  • SAP experience preferred
  • Customer first attitude always
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