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Member Service Representative

Warminster, PA

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RemX has partnered with a credit union in Warminster, PA to assist in their search for a Member Service Representative to work in their corporate office. This would be a contract-to-hire opportunity with growth potential. Qualified candidates with call center experience please submit your resume for immediate consideration.

 Member Service Representative Job Description:

  • Answer inbound member calls regarding deposit and loan products
  • Provide a Best-in-Class member experience in all customer interactions
  • Research and resolve customer questions or issues
  • Educate members on credit union products and services to best support their financial goals
  • Provide technical support for the mobile banking application

Job Requirements

Member Service Representative Requirements:

  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Prior customer service experience in a call center, service oriented environment, or financial setting
  • Active listening skills to accurately respond to inquiries and requests
  • High school diploma or equivalent
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