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Customer Service Representative

Philadelphia, PA

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Description

RemX is partnered with a Mortgage and Loan firm in Philadelphia, PA to find remote Customer Service Representatives to join their team! 

*MUST HAVE EXPERIENCE WITH SALESFORCE SOFTWARE* 

Pay: $18.00/hour 

Hours: Monday through Sunday (as needed) 9:00a-6:00p 

 

Customer Service Representative Responsibilities: 

  • Make outbound calls to borrowers regarding their loan application. 
  • Utilize Salesforce.com to send out FileShare links and monitor the shared files in order to collect required documents. 
  • Verify that incoming documents are complete and accurate. 

Job Requirements

Customer Service Representative Requirements:

  • Excellent computer/technology skills, must have experience with Salesforce and Microsoft 365 (Word, Excel, Teams, Outlook) 
  • Call center/customer service experience 
  • Excellent verbal and written communication skills, flexible, adaptable, willing and eager to work 
  • Strong attention to detail 
  • Must have capability to work from home - laptop/desktop, smartphone (RingerCentral app will be provided) 
  • Experience working from home is a huge plus 
Apply Now