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Customer Service Representative

Hickory, NC

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Description

Customer Service Representatives Needed Immediately!!!

  • Employment Type: 3-6-month contract
  • Schedule: 12pm-8:30pm with Wednesday/Thursday off or 2pm-10:30pm with Tuesday/Wednesday off
  • Salary: $13.50/hr
  • Location: Hickory, NC

Job Responsibilities:

  • Answer inbound calls
  • Provide exceptional service to cardholders
  • Validate cardholder information
  • Process customer requests in a timely manner
  • Make outbound calls to follow up with customers on concerns and/or questions

Job Requirements

  • MUST have 1-2+ years of customer facing experience
  • Prior call center experience preferred
  • Experience in the financial industry is a plus
  • MUST possess strong communication skills and attention to detail
  • Experience in Microsoft Word, Excel, and Outlook
  • Ability to clearly communicate with clients and customers
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