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Customer Service Rep

phoenix, AZ

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Description

Banking Customer Service Representative

Compensation:

· (Pay rate is $20.25/hour during the time of the Pandemic), normal pay rate is $16-$17/hr

 

Location:

· I-10 AND Ray Rd (TEMPE/AHWATUKEE AREA)

Hours:

Open 7 days a week between

2pm – 10:30pm(MUST BE ABLE TO WORK WEEKENDS)

Job Overview:

  • Assist customers with their online banking payment service
  • Research payment receipts
  • Confirm correct payment addresses for checks
  • Assisting customers with lost/stolen cards
  • Activations and Digital Wallet
  • Provide our customers with a WOW experience
  • Ability to be an active listener and able to express empathy

 

 

Job Requirements

Job Requirement:

  • MUST have 1-year of CONSISTENT customer service experience and/or one-year call center experience
  • Solid internet skills are needed
  • Attention to detail
  • Good verbal and written communication skills
  • Experience with an banking customer service is a PLUS
  • Background check
  • Drug test

 

For immediate consideration please email me directly with your resume at Charise.McClain@remx.com or call me at 480-273-1789

Apply Now