Come Join Our Team!
This team works directly with our Billers and Payees to research payment receipt, confirm correct payment addresses for checks, investigates fees that may have been assessed and responds to the Biller and/or payees with their findings.
We want someone who has the ability to be an active listener and is able to express empathy to the customer.
Pay: Pandemic Pay is $21.25/hr
Once the pandemic pay is over you will be making $17/hr.
Shift: Sat-Wed. 2:30p-10:30p Thus/Fri off
Training schedule: M-F 2:30p-10:30p for 3 weeks.
Location: Phoenix AZ off the I-10 in between Ray Rd & Chandler Blvd
•One year customer service experience and/or one year call center experience
•Solid internet navigational skills are needed
•Good verbal and written communication skills
•Experience with an online bill pay service is a plus
Pre-employment background, credit, and drug screen are required.