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Bilingual Customer Service Representative

Knoxville, TN

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Description

Customer Service Representative

West Knoxville

If you are seeking growth potential, this is a well-established Knoxville business that partners with colleges and universities across the country to help prospective, current, and prior students regarding financial aid, admissions, billing, registration and student loan delinquency.

They are growing and looking for passionate, positive, customer service-oriented individuals that want to grow as well. Daily responsibilities include answering inbound calls from students and parents, making outbound calls to prior students, operating multiple computer programs, and offering first class customer service. They offer competitive pay rates, comprehensive training, opportunities for advancement, an energetic work environment, and many perks for employees primarily revolving around food, fun, and festivities! They work hard and play hard too!

The pay is $12 plus an additional $4 health plan flex pay. If no healthcare coverage is elected or needed, the pay would be $16.

Requirements:

  • Must have availability between the hours of 8am and 8pm M-Th, Friday 8am - 6pm
  • Bachelor degree or Veterans preferred
  • May consider financial aid experience in lieu of degree
  • Customer Service experience preferred, but not required
  • Ability to work 2 evening shifts (until 8PM, M-TH) per week
  • Applicant must not currently be in default on student loans
  • Ability to pass a Federal Clearance background check
  • Experience with MS Office
  • Must be a US Citizen
Apply Now