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Customer Care Representative

charlotte NC

Base Pay: 15.00 per HOUR

TYPE: Contract to Hire, Full time; Must be able to work between the hours of 8:00 AM and 8:00 PM Monday through Friday and 2 Saturday’s per m...

TYPE: Contract to Hire, Full time; Must be able to work between the hours of 8:00 AM and 8:00 PM Monday through Friday and 2 Saturday’s per month from 8:00 AM to 12:00 PM (ability to earn overtime pay)

WHY OUR CLIENT: Our client is a leader in the automotive finance industry offering competitive benefits including healthcare plans, a fun atmosphere with casual dress code, and team-building events. We are seeking growth-oriented individuals who are interested in advancement opportunities both locally and nationwide.

YOUR DUTIES WILL INCLUDE:

  • Handle up to 150 inbound/outbound calls daily
  • Use verbal communication skills to gain a clear understanding of customer’s situations, advise them of their options, and negotiate agreeable payment arrangements
  • Use customer service skills to assess each situation and offer/negotiate appropriate solutions based on account needs
  • Use multi-tasking and typing skills to speak with customers while typing to notate the account
  • Use time management skills to balance the quality and quantity of tasks as well as meeting deadlines
  • Use organizational skills to optimize resources and reference materials to maximize efficiency
  • Use written communication skills to accurately and concisely document customer’s accounts

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Senior Accountant

Mooresville NC

Base Pay: 0.00 per HOUR

 Expanding North Charlotte office is seeking an experienced Senior Accountant to join their team.    DUTIES WILL INCLUDE: Assist wi...

 Expanding North Charlotte office is seeking an experienced Senior Accountant to join their team.   

DUTIES WILL INCLUDE:

  • Assist with all various treasury tasks 
  • Perform account balance reconciliations, account analysis and prepare journal entries 
  • Complete various supporting schedules for the quarterly and annual report
  • Research accounting guidance and apply that guidance
  • Analyze all data reports 
  • Examination, analysis, maintenance, reconciliation, and verification of financial records and fiscal
  • Gather/compile financial information for journal entries to accounts.
  • Assist with monthly, quarterly and annual reporting requirements.
  • Data collection/analysis for corporate year-end and tax packages.
  • Participate in trend analysis.
  • Reconcile cash and other balance sheet accounts monthly.
  • Prepare sales tax returns for multiple states
  • Prepare monthly inventory reports   

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Accounts Payable

Charlotte NC

Base Pay: 0.00 per HOUR

TYPE: Contract to Hire; 1st shift   YOUR DUTIES WILL INCLUDE: Reconcile invoices to purchase orders and obtain approval for payment...

TYPE: Contract to Hire; 1st shift

 

YOUR DUTIES WILL INCLUDE:

  • Reconcile invoices to purchase orders and obtain approval for payments
  • Coding of invoices
  • Entering invoice and payment information
  • Manage the daily cash report in Excel 
  • Bank Reconciliation
  • Vendor set up 
  • Set up ACH wire for check cutting  
  • Process 2 way and 3 way PO’s matching invoices
  • Prepare and process check requests
  • Assist with month end close and yearly audits
  • Conduct research and compile data for report preparation resolving discrepancies
  • Additional duties as assigned by manager

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Service Dispatcher

Monroe NC

Base Pay: 20.00 per HOUR

TYPE: Contract to Hire, 8:00 AM to 5:00 PM with some overtime available YOUR DUTIES WILL INCLUDE: Handle customer inquiries regarding service call...

TYPE: Contract to Hire, 8:00 AM to 5:00 PM with some overtime available

YOUR DUTIES WILL INCLUDE:

  • Handle customer inquiries regarding service calls
  • Handle customer inquiries regarding installation of new equipment
  • Schedule and dispatch service calls for technicians keeping in mind necessary actions for key accounts based on service agreements
  • Maintain up to date information including special pricing
  • Monitor technicians using GPS
  • Ensure part orders are entered efficiently in order for technicians to receive parts to complete service calls or installations
  • Support customer information requests regarding service history
  • Other duties as assigned by management

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Billing Coordinator

Charlotte NC

Base Pay: DOE

TYPE: Direct Hire YOUR DUTIES WILL INCLUDE: Process all monthly billing for all accounts Maintain accounting system with up to date client informa...

TYPE: Direct Hire

YOUR DUTIES WILL INCLUDE:

  • Process all monthly billing for all accounts
  • Maintain accounting system with up to date client information
  • Request payments from customers and arrange payments as needed
  • Apply all cash received in accounting system
  • Create reports for clients as needed
  • Business to Business collections up to 90 days past due 
  • Other duties as assigned  

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Logistics Coordinator

Charlotte NC

Base Pay: 16.00 per HOUR

TYPE: First shift, Contract to Hire WHY THIS COMPANY: Our client is a leading third party logistics company centrally located in Charlotte, with op...

TYPE: First shift, Contract to Hire

WHY THIS COMPANY: Our client is a leading third party logistics company centrally located in Charlotte, with operations internationally.  They offer customer driven solutions in a work environment that drives employees to succeed within this field. 

YOUR DUTIES WILL INCLUDE:

  • Execute shipment management tasks throughout the shipment cycle
  • Participate in client meetings
  • Serve as liaison between clients and service providers
  • Resolve shipment deficiencies
  • Resolve pick up, delivery, or en-route exceptions and minimize impact to customer
  • Communicate potential service failures
  • Accurately enter data into database for client documentation
  • Provide backup to other team members
  • Other duties as assigned by management

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Inside Sales Customer Service

Charlotte NC

Base Pay: 18.00 per HOUR

TYPE: Direct Hire, Full time YOUR DUTIES WILL INCLUDE: Will be the point of contact for specific customers Use verbal communication skills to gain...

TYPE: Direct Hire, Full time

YOUR DUTIES WILL INCLUDE:

  • Will be the point of contact for specific customers
  • Use verbal communication skills to gain a clear understanding of customer’s situations, advise them of their options, and negotiate agreeable payment arrangements
  • Communicate with sales team to ensure customer is satisfied
  • Manage and track outbound shipments
  • Will manage the customers order from start to finish
  • Use multi-tasking and typing skills to speak with customers while typing to notate the account
  • Use time management skills to balance the quality and quantity of tasks as well as meeting deadlines
  • Use organizational skills to optimize resources and reference materials to maximize efficiency
  • Other duties as assigned

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Medical Screener

Jasper TN

Base Pay: DOE

TYPE: Open ended contract -  open shifts include Friday, Saturday, Sunday 6:00 AM - 9:00 AM and Monday - Thursday 10 PM - 12:00 AM YOUR D...

TYPE: Open ended contract -  open shifts include Friday, Saturday, Sunday 6:00 AM - 9:00 AM and Monday - Thursday 10 PM - 12:00 AM

YOUR DUTIES WILL INCLUDE:

  • Screen employees as they enter the facility by asking questions and taking temperature
  • Interpret the temperature according to the manufacturer instructions and CDC guidance
  • Report instances of positive and negative responses according to established protocols
  • Follow protocol in case of temperature or responses that exceed the guidelines
  • Wear PPE as required for performing medical screening
  • Submit daily reports to supervisor

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Heavy Equipment Service Technician

Rock Hill SC

Base Pay: 25.00 per hour

TYPE: Direct Hire; Monday through Friday 7:00 AM to 4:00 PM WHY THIS COMPANY: Our client is a large and well-established business in Rock...

TYPE: Direct Hire; Monday through Friday 7:00 AM to 4:00 PM

WHY THIS COMPANY: Our client is a large and well-established business in Rock Hill, SC. Originally started in Europe, our client has been in business and successful for over 50 years. Although backed by a large corporation, this office is still a family friendly and smaller atmosphere. Working here, you will be able to grow, learn, and advance your career. 

YOUR DUTIES WILL INCLUDE:

  • Maintain and repair heavy construction equipment as work orders are received
  • Follow all safety precautions
  • Travel as needed to customer site to perform repairs
  • Assist with customer training on equipment maintenance
  • Utilize diagnostic equipment to trace codes
  • Submit reports and records to management

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Bilingual Legal Assistant

Charlotte NC

Base Pay: DOE

TYPE: Direct Hire WHY THIS COMPANY: Our client is a locally owned, small law firm offering a friendly work environment, competitive wages, and...

TYPE: Direct Hire

WHY THIS COMPANY: Our client is a locally owned, small law firm offering a friendly work environment, competitive wages, and great benefits. They pride themselves on making their focus assisting those in need and putting their clients above all else. 

YOUR DUTIES WILL INCLUDE: 

  • Speaking with clients regarding cases and assisting with the next steps in the case
  • Producing general forms for filing
  • Obtaining medical records for cases and scanning into system
  • Assisting paralegals with cases 
  • Coordinating appointments
  • Uploading payments into system  
  • Entering new client information into the system 

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Customer Service/Sales Specialist

Zebulon NC

Base Pay: 20.00 per HOUR

TYPE: Contract with potential for hire; 8:30 AM to 5:30 PM Monday - Friday with flexibility to adjust schedule as needed YOUR DUTIES WILL INCLUDE:...

TYPE: Contract with potential for hire; 8:30 AM to 5:30 PM Monday - Friday with flexibility to adjust schedule as needed

YOUR DUTIES WILL INCLUDE:

  • Enter daily orders received from small to mid size clients 
  • Enter specific information regarding orders, utilizing attention to detail to make sure all orders are entered correctly
  • Respond to all urgent emails in a timely fashion
  • Assist sales department with communication of order information and tracking information 
  • Receive shipping information from Shipping/Receiving team and input into system
  • Walk clients through order processes as needed including explaining product offerings and supplying price quotes
  • Other duties as assigned by management

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Accounts Payable Specialist

Zebulon NC

Base Pay: DOE

Keeping track of all payments and expenditures, including payroll, purchase orders, invoices, statements, etc. Reconciling processed work by verif...

  • Keeping track of all payments and expenditures, including payroll, purchase orders, invoices, statements, etc.
  • Reconciling processed work by verifying entries and comparing system reports to balances
  • Maintaining historical records
  • Paying employees by verifying expense reports and preparing pay checks
  • Paying vendors by scheduling pay checks and ensuring payment is received for outstanding credit; generally responding to all vendor inquiries regarding finance
  • Preparing analyses of accounts and producing monthly reports
  • Continuing to improve the payment process
  • Full Cycle AP ( High Volume)
  • Vendor set up
  • Loading and processing checks

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Accounts Receivable Specialist

Charlotte NC

Base Pay: DOE

TYPE: Direct Hire; 1st shift Monday - Friday YOUR DUTIES WILL INCLUDE: Release orders from credit hold Analysis of Dun & Bradstreet reports an...

TYPE: Direct Hire; 1st shift Monday - Friday

YOUR DUTIES WILL INCLUDE:

  • Release orders from credit hold
  • Analysis of Dun & Bradstreet reports and other financial information to determine credit limits
  • Work closely with sales team regarding customer account issues
  • Daily review of aging reports
  • Contact customers to collect on past due accounts
  • Provide any invoice or POD information to customers to collect past due amounts
  • Resolve A/R disputes
  • Assist with issuance of credit memos
  • Resolve unapplied payments
  • Handle cash applications and lockbox issues
  • Other duties as assigned by management

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