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Inside Sales Customer Service

Charlotte, NC

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TYPE: Direct Hire, Full time


  • Will be the point of contact for specific customers
  • Use verbal communication skills to gain a clear understanding of customer’s situations, advise them of their options, and negotiate agreeable payment arrangements
  • Communicate with sales team to ensure customer is satisfied
  • Manage and track outbound shipments
  • Will manage the customers order from start to finish
  • Use multi-tasking and typing skills to speak with customers while typing to notate the account
  • Use time management skills to balance the quality and quantity of tasks as well as meeting deadlines
  • Use organizational skills to optimize resources and reference materials to maximize efficiency
  • Other duties as assigned

Job Requirements


  • Bachelor’s degree in business or technical field
  • Proficiency in Microsoft Office, SAP/CRM experience a plus
  • Strong multitasking skills
  • Excellent organizational skills
  • German a plus
  • Must be able to lift up to 45 lbs as needed
  • Process product knowledge for customer service, warehousing and logistics

WHY RemX: Founded in 2002, RemX Staffing is a perfect combination of a boutique agency, meeting your specific needs nimbly and with customized solutions, and an industry powerhouse that has the weight of a top 10 industry leader behind it.  Part of the EmployBridge Family of Companies, RemX is able to offer a wide array of opportunities, as well as a benefits package offered immediately to all associates. RemX has completed an exhaustive search for the most favorable benefit options for our valued Associates, which includes: major medical, wellness, dental, vision, term life, and short-term disability. We are excited to have you join our team!

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