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Healthcare Representative - Work From Home

Scottsdale, AZ

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ARIZONA Residents only.  Greater Phoenix Area.

Healthcare Representative

Work From Home!

Established company located in Scottsdale

The pay is $17 an hour

Job Description:

Must be available to work any shift M-F (any shift between 5am and 6pm)

Must have prior experience in healthcare!

  • Inbound and outbound calls to carriers verifying/re-verifying health insurance benefits
  • Obtaining benefits from health insurance carriers
  • Taking inbound calls from patients, providers, and pharmacists
  • Doing a benefits investigation and notating all the details of the insurance plan
  • Experience with co-pays, deductibles, where the patient is with meeting deductible
  • Determine whether a prior authorization is needed or not
  • Must be comfortable handling sensitive information

Required Skills

  • Requires experience verifying health insurance
  • Call center or medical front office experience preferred
  • Computer skills are a MUST!
  • Demonstrates proficiency of all data entry functions
  • Utilize organizational skills
  • Strong focus around accurate and timely customer support
  • Ability to prioritize daily tasks
  • Ability to work items in queue and manage turnaround times
  • Understanding of basic healthcare terminology and definitions, such as HIPAA and JACHO
  • Basic to intermediate skills in MS Excel, MS Word and Outlook
  • Drug and background screen required
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