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Evening Customer Service Representative

Hickory, NC

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Description

Evening Customer Service Representatives Needed Immediately!!!
 
Employment Type: 3-6-month contract
Schedule: 2pm-10:30pm; with Tuesday/Thursday off
Salary: $13.00/hr - $16.88/hr
Location: Hickory, NC
 
Job Responsibilities:
  • Answer inbound calls
  • Provide exceptional service to cardholders
  • Validate cardholder information
  • Process customer requests in a timely manner
  • Make outbound calls to follow up with customers on concerns and/or questions

Job Requirements

  • MUST have 1-2+ years of customer facing experience
  • Prior call center experience preferred
  • Experience in the financial industry is a plus
  • MUST possess strong communication skills and attention to detail
  • Experience in Microsoft Word, Excel, and Outlook
  • Ability to clearly communicate with clients and customers
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