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Call Center Associate

Memphis, TN

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Description

RemX is hiring immediately for Customer Service Representatives at a local call center in Memphis Tennessee. Ideal Customer Service Representatives have prior Customer Service or Call Center experience, but it is not required. 

This Customer Service position pays $12 per hour to start with incentive bonuses based on performance. 

The work schedule is Monday thru Friday; 8:00 am to 5:00 pm OR 9:00 am to 6:00 pm

Benefits of working with RemX:

  • Weekly Pay
  • Direct Deposit Available
  • Medical, Dental, and Vision Options
  • Performance Based Incentive Bonuses
  • Referral Bonuses
  • Career Advancement opportunities
  • This is a full time, contract to hire position based on attendance and performance

Job Duties:

  • Working in a call center
  • Make outbound calls using an automatic dialer
  • Qualify current members by asking questions
  • Data Entry is required
  • Transfer the qualified members to another department in the call center
  • Build rapport with members through friendly, engaging communication.
  • Respond to customer inquiries and complaints and meet production goals set by management.

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Job Requirements

  • No high school diploma or GED required
  • Ideal candidates with prior call center, receptionist, or customer service experience is preferred BUT NOT REQUIRED
  • All candidates will need a resume to be considered for the customer service representative position
  • All candidates will be asked read a script to the recruiter for consideration for the position
  • Prior data entry experience is preferred, but not required
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