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WFH Healthcare Call Center Representation

ALPHARETTA GA

Base Pay: 15.00 per HOUR

The successful candidate will have experience building relationships, overcoming objections and negotiating timelines with business or professional...

The successful candidate will have experience building relationships, overcoming objections and negotiating timelines with business or professional organizations within specified timelines and goals.  The Copy Center candidate will have the ability to communicate clearly while articulating potential challenges or risks to achieving goals to both internal and external team members.

ESSENTIAL RESPONSIBILITIES include the following. 

  • Ownership, management and monitoring of the chart retrieval process (scheduling, retrieval, attempt and pend process) for sites scheduled with a copy center or involves payment. 
  • Contact by phone, email or fax all assigned medical offices/facilities requesting or negotiating  specific medical records to be retrieved within a specified period of time – this includes the following:
    • Identification of all sites/providers affiliated with assigned sites within the scheduling system before calling the site.
    • Develop a positive rapport with site contacts and be customer service point of contact for site contacts.
    • Validation of demographic data for the medical provider’s location
    • Scheduling of chart retrieval via Electronic Medical Record options, or requesting the office fax or mail in requested chart copies.
    • Confirmation of the presence of the requested chart(s) and that the location demographics are correct for chart placement and retrieval if medical group contains multiple physical locations.
  • Escalate and follow up with internal business partners regarding issues impacting successful retrieval of charts as well as support to expedite completion of charts received within project completion dates.
  • Maintain thorough documentation in OPM of scheduling commitments, contacts, notes and special requests in support of successful chart retrieval
  • Use of data and reporting when necessary for chart retrieval success.
  • Other responsibilities and duties as assigned

 

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AR Specialist

Tucker GA

Base Pay: 19.23 per HOUR

RemX is seeking an experienced AR Specialist for a busy Company in Tucker, GA. This is a great opportunity to take your talent to market inside an...

RemX is seeking an experienced AR Specialist for a busy Company in Tucker, GA. This is a great opportunity to take your talent to market inside an employee friendly organization. As a valued partner in the business, you will be given the chance to develop your skills and potentially become a permanent fixture in the business.

The AR Specialist will:

  • Review status of delinquent accounts and initiate collection action by contacting customers to collect past due invoices, via phone, email or text.
  • Heavy research and reconciliations of AR accounts
  • Research and resolve any issue relating to accounts to ensure timely payment of invoices.
  • Post any debit/credit memos for assigned customers.
  • Post any cash that did not auto apply.
  • Monitor credit limits for possible decreases/increases when needed.
  • Notify Manager of any potential accounts to be submitted for collections.
  • Other duties as assigned.

 

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WFH Call Center Representative

ALPHARETTA GA

Base Pay: 14.00 per HOUR

Work From Home Opportunity - Must have a computer, high speed internet, and connection to Ethernet chord RemX Staffing is looking for fill multiple...

Work From Home Opportunity - Must have a computer, high speed internet, and connection to Ethernet chord

RemX Staffing is looking for fill multiple Outbound Call Center Representatives. The Outbound Call Center Representative connects with medical or provider offices to build relationships and facilitate the retrieval of medical charts within the project timelines established by the clients. You will be responsible for making 60-80 outbound calls a day. Must be open to working in a production and goal oriented environment. 

Pay Rate: $14.00 per hour

Hours: 9am-5:30pm

REQUIREMENTS

  • At least 1 years of outbound call center experience
  • Collections is a plus
  • Must live in the Atlanta area to pick up equipment
  • Excellent Communication Skills
  • Computer savvy
  • Data Entry Skills - 30 wpm
  • High School Diploma or GE

 

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Program & Compliance Specialist

Alpharetta GA

Base Pay: Hour

POSITION NATURE AND SCOPE: Primary job functions require exercising independent judgment and management of others. Account Administration Departme...

POSITION NATURE AND SCOPE:

Primary job functions require exercising independent judgment and management of others.

  • Account Administration Department objectives:
    • Process return payments, individual account payments, return premium checks and payment import files.
    • Process account adjustment, specific to Personal Auto business segment.
    • Assist with export and invoicing process to related companies.
    • Process suspense accounts.
    • Manage reports for payment, cancel and return premium verification and suspended accounts.
  • Collection Department objectives:
    • Maintain current review and mailing of cancellations & reinstatement notices; maintain current status and accountability of collection accounts.
    • Keep Assistant Vice President apprised of developments, issues, and problems.
    • Verify, compare, and interpret various account data and information from a variety of sources. 
    • Communicate with Insureds, Insurance Carriers, Brokers and Agency personnel to discuss efforts to resolve accounts.
    • Review incoming returns from companies, code with appropriate information and send for application to accounts.
    • Review refunds for accuracy, process and mail refund checks.
    • Review acknowledgement letters and advise contract department of account discrepancies.
  • Document project request forms that are approved by Vice President.
  • Monitor and manage all active service desk tickets to ensure issues are resolved accurately and timely.
  • Monitor and manage all active development projects;
  • Report and track State examinations and periodic.
  • Ensure regulatory, legal and company compliance as it relates to the various forms and the set up within the operating system.

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Call Center Representative

Duluth GA

Base Pay: $11 - Weekly Pay

Our client, a home appliance repair company out of Duluth, is seeking qualified Call Center Agents to join their growing team! Candidates in this p...

Our client, a home appliance repair company out of Duluth, is seeking qualified Call Center Agents to join their growing team! Candidates in this position will be responsible for handling inbound calls coming from customers who call in for repairs.

Job Responsibilities:

  • Answering inbound calls (primarily scheduling service calls and answering questions about our services offered).
  • Dispatching service technicians
  • Handle customer inquiries and complaints

 

Hours: Monday - Friday 9am-6pm

Pay: $11/hr - Weekly Paychecks

 

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