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Closing Manager

Blue Bell, PA

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Closing Manager

My client in the mortgage and title industry is looking to hire a Closing Manager.  This is a direct hire position and the need is immediate.  The selected candidate will work out my client’s Blue Bell, PA offices.



  • Ensure that escrow and settlement related products are completed in a timely manner and are of the highest quality. The manager should determine file priority, the specific needs of our clients, and the instructions from their manager   
  • Maintain strong and positive communication with client counterparts and internal upstream and downstream managers
  • Prioritize daily work for both you and your direct reports to ensure Client SLA’s are met for each metric assigned during the closing process
  • Perform other duties as assigned by management
  • Create state level standards for new products and new markets to ensure all documentation and output is compliant and conforms with local customs and practices
  • Ensure team is properly trained and following company protocol for customer service standards for verbal and written communications
  • Responsible for Quality control and training 
    1. Working with team members both stateside and global to ensure that CDs, Settlement Statements, Title & Escrow documents are prepared in accordance to quality standards and regulatory/government guidelines 
    2. Create and maintain checklists, SOPs, job aids and other documentation
    3. Conducting training to new hires and existing employees both stateside and offshore  


Job Requirements


  • High School diploma or GED required, Baccalaureate degree preferred.
  • 3+ years of experience in the title industry, national or regional experience required.
  • Full understanding of underwriters Mutual Indemnification Agreements (MIA).
  • Work under general supervision.
  • Ability to make well-reasoned risk decisions.
  • Experience utilizing ResWare or similar title software preferred.



  • Strong communication skills, with the ability to clearly and concisely present issues, ideas and recommendations in verbal, written and presentation formats.
  • Highly motivated, inquisitive, self-started with the ability to multi-task and effectively manage priorities to meet deadlines in a fast-paced environment. 
  • Strong attention to detail, excellent organizational skills, ability to high volume and the capacity to work under pressure and tight deadlines.
  • Capable of generating a high degree of respect and trust to develop, maintain strong relationships with business partners across all levels of stakeholders.


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