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Quality Assurance Specialist (Call Center)

ALPHARETTA, GA

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Description

Work From Home Opportunity - Must have a computer and an Ethernet cord. Must be in the Metro-Atlanta area to pick up equipment.

Start: Early October

The Quality Assurance Specialist will be responsible reviewing the work of the Call Center Representatives and Medical Records Specialists.

Responsibilities:

  • Review documents and applications
  • Monitors inbound and outbound calls
  • Ensures work is following quality standards
  • Make recommendations for improvements

Requirements:

  • 2 years experience with a call monitoring systems
  • 2 years of Quality Assurance (QA) experience
  • Strong communication skills
  • Attention to detail

Hours: 9:00am-5:30pm

Pay: $15/hr

Job Requirements

Requirements:

  • 2 years experience with a call monitoring systems
  • 2 years of Quality Assurance (QA) experience
  • Strong communication skills
  • Attention to detail
Apply Now