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Call Center Representative

Flowery Branch GA

Base Pay: $14/hr - Weekly Pay

 Our team is looking for Call Center Representatives to start for our client in Flowery Branch, Ga. They are looking for reliable candidates w...

 Our team is looking for Call Center Representatives to start for our client in Flowery Branch, Ga. They are looking for reliable candidates with strong background of call center or auto industry experience. Bilingual in Spanish is a plus.

(Please note: At least 1 year of Call Center or auto industry customer service experience is required.)

Essential Duties and Responsibilities:

  • Answer incoming calls and emails in an efficient manner
  • Responsible for maintaining goodwill between the retail store and its customer by answering questions, solving problems, providing parts or escalating when necessary.
  • Address customer complaints in a compassionate and patient manner
  • Provide customer service by identifying the needs of the consumer and fulfilling those needs to the mutual satisfaction of the consumer and our customer along with providing accurate answers and solutions

Pay: $14.00/hr

Hours :

  • 8:00-5:00pm
  • 9:00am-6:00pm
  • 11:00am-8:00pm

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Copy Center Scheduler

ALPHARETTA GA

Base Pay: 15.00 per HOUR

Work From Home Opportunity - Must have a computer and an Ethernet cord. Must be in the Metro-Atlanta area to pick up equipment. The Copy Center Sch...

Work From Home Opportunity - Must have a computer and an Ethernet cord. Must be in the Metro-Atlanta area to pick up equipment.

The Copy Center Scheduler will be responsible for building relationships with medical or provider offices in order to facilitate the retrieval of certain medical records within specific project timelines established by the clients.  

Pay Rate: $15.00 per hour.

Hours: 9am-5:30pm

Requirements:

  • At least 1 year of call center experience.
  • Outbound call center or collections experience is a plus.
  • Must be in the Atlanta area to pick up equipment.
  • Excellent communication skills.
  • Computer savvy.
  • High school diploma or GED required.

 

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Credit Services Associates

New Braunfels TX

Base Pay: 13.00 per HOUR

Inbound Credit Services Associates will be responsible for providing excellent customer service via phone and email. Communicate with customers cl...

Inbound Credit Services Associates will be responsible for providing excellent customer service via phone and email.

  • Communicate with customers clearly and concisely.
  • Handle heavy phone volume.
  • Input data into computer accurately.
  • Collections
  • Respond to inquiries on general account information.

 

Requirements:

  • 6 months of customer service experience is preferred.
  • High-volume call center experience preferred.
  • Typing skills of at least 25wpm
  • Proficient in use and navigation of computers and software
  • Strong communication skills

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Customer Service Representative

Duluth GA

Base Pay: 11.00 per HOUR

Our client, a home appliance repair company out of Duluth, is seeking qualified Customer Service Reps to join their growing team! Candidates in thi...

Our client, a home appliance repair company out of Duluth, is seeking qualified Customer Service Reps to join their growing team! Candidates in this position will be responsible for handling inbound calls coming from customers who call in for repairs.

Job Responsibilities:

  • Answering inbound calls (primarily scheduling service calls and answering questions about our services offered).
  • Dispatching service technicians
  • Handle customer inquiries and complaints

Hours: Must be available Monday - Saturday 9am-6pm (One off day during the week and Sunday)

Pay: $11/hr - Weekly Paychecks

Start Date: 11/9

Qualifications:

  • At least 1 year of call center or customer service experience
  • Previous experience in customer service, sales, or other related fields
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Must complete a COVID test prior to starting

#ZR

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Outbound Medical Call Center Agent

ALPHARETTA GA

Base Pay: 15.00 per HOUR

The Outbound Medical Call Center Agent will effectively schedule appointments to retrieve missing documentation from medical records that have been...

The Outbound Medical Call Center Agent will effectively schedule appointments to retrieve missing documentation from medical records that have been identified as missing by a Clinical Abstractor. This position works in a highly focused, demanding and timeline-driven environment.

 

SUMMARY OF DUTIES & RESPONSIBILITIES

· Place outbound calls to Provider offices with the goal of retrieving missing documentation via a fax or an on-site appointment.

· Return missed calls to the Provider the same day of the missed call.

· Follow the Clinical Call Back script as outlined in training.

· Clearly and consistently document outcome of communication with Provider office in assigned tracking tool.

· Complete HIPAA; Fraud, Waste & Abuse; and Medicare training requirements – maintain all aspects of medical documentation compliance and security

· Escalate any situations in which there is Provider abrasion to the Clinical Callback Supervisor.

· Additional duties as assigned

 

REQUIRED EDUCATION & EXPERIENCE

· High School Diploma or GED.

· 1 year of experience working in a hospital, physician office or other setting in which medical terminology knowledge was needed.

· At least two (2) years of call center experience in a soft sales environment OR

· Experience effectively working in a position with high outbound call volume.

 

#ZR

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Medical Records Quality Assurance Specialist

Atlanta GA

Base Pay: $15

RemX is seeking Medical Records Quality Assurance Specialist. This is a contract position with potential for hire paying $15/hr. The schedule for t...

RemX is seeking Medical Records Quality Assurance Specialist. This is a contract position with potential for hire paying $15/hr. The schedule for this role is 9:00am-5:30pm, Monday-Friday.

This is a Work From Home position, but you must live in the Atlanta area.

 

Start as early as mid November! 

POSITION SUMMARY

The Medical Records QA Specialist is responsible for the monitoring the work and the quality of the medical record documentation and correspondence sent in from providers and facilities nationwide.

REQUIRED EDUCATION & EXPERIENCE

High school diploma or GED

Electronic Medical Records

Document Imaging Experience

1 year of Quality Assurance regarding medical records

 

#ZR

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Logistics Coordinator

Atlanta GA

Base Pay: Hourly

The Logistics Coordinator will be responsible for tracking and monitoring shipments from one location to another. Gather and input data into...


The Logistics Coordinator will be responsible for tracking and monitoring shipments from one location to another.

  • Gather and input data into internal and external systems
  • Communicate with customers ETAs and any issues that arise
  • Maintain relationships with accounts and provide excellent customer service

Requirements:

  • Bachelor's Degree
  • 1-3 years of logistics or tracking experience is preferred
  • Excellent communication skills
  • Ability to juggle multiple tasks at a time
  • Strong computer skills
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Sales Support Representative

Kennesaw GA

Base Pay: $14.75/hr - Weekly Pay

Are you looking for a career? We have an opportunity for you with our client in Kennesaw. This is with an American multinational corporation involv...

Are you looking for a career? We have an opportunity for you with our client in Kennesaw. This is with an American multinational corporation involved in marketing and distributing food products, small wares, and kitchen equipment.

Responsibilities:

  • Communicate with internal and external customer
  • Receive customer request via by telephone, email, or chat
  • Assist customers with purchasing products and upsell certain items based on business needs
  • Provide product information to clients

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Clinical Records Specialist

Atlanta GA

Base Pay: 15.00 per HOUR

Work From Home Opportunity - Must have a computer and an Ethernet cord. Must be in the Metro-Atlanta area to pick up equipment. The Clinical Record...

Work From Home Opportunity - Must have a computer and an Ethernet cord. Must be in the Metro-Atlanta area to pick up equipment.

The Clinical Records Specialist assists health plans in the review and/or auditing of medical record data. The clinical records specialist will effectively schedule appointments to retrieve missing documentation from medical records that have been identified as missing by a Clinical Abstractor. This position works in a highly focused, demanding and timeline-driven environment.

The successful candidate will have experience building relationships, overcoming objections and negotiating timelines to return appropriate documentation with Providers offices within specified timelines and goals. 

  • High School Diploma or GED.
  • 1 year of experience working in a hospital, physician office or other setting in which medical terminology knowledge was needed.
  • At least 1 year of outbound call experience or sales background

 

Hours are 9am-5:30pm Monday-Friday

Start Date: November

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Medical Records Quality Assurance Specialist

Atlanta GA

Base Pay: 15.00 per HOUR

RemX is seeking Medical Records Quality Assurance Specialist. This is a contract position with potential for hire paying $15/hr. The schedule for t...

RemX is seeking Medical Records Quality Assurance Specialist. This is a contract position with potential for hire paying $15/hr. The schedule for this role is 8:00am-5:30pm, Monday-Friday.

POSITION SUMMARY

The Medical Records QA Specialist is responsible for the monitoring the work and the quality of the medical record documentation and correspondence sent in from providers and facilities nationwide..

 

REQUIRED EDUCATION & EXPERIENCE

High school diploma or GED

Electronic Medical Records

Document Imaging Experience

1 year of Quality Assurance regarding medical records

Apply Now More Info

Document Imaging Clerk

Atlanta GA

Base Pay: 15.00 per HOUR

RemX is seeking Document Management Clerks! This is a contract position with potential for hire paying $15/hr. The schedule for this role is 8...

RemX is seeking Document Management Clerks! This is a contract position with potential for hire paying $15/hr. The schedule for this role is 8:00am-5:30pm, Monday-Friday. This position is also work from home, and requires that you own a laptop or desktop computer, with ethernet cable capabilities.

POSITION SUMMARY

The Document Management Specialist is responsible for the successful receipt of medical record documentation and correspondence sent in from providers and facilities nationwide..

The specialist will be trained in multiple pieces of interpretation (knowledge) work that directly impacts the thorough completion of our chart acquisition process. This covers handling incorrect member data, corrupt data, accessing medical records remotely via Electronic Medical Record (EMR) systems, removing excess documentation, etc.

REQUIRED EDUCATION & EXPERIENCE

High school diploma or GED

At least two (2) years of college equivalent courses or equivalent work experience.

Electronic Medical records

Document Imaging Experience

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Medical Records Specialist

ALPHARETTA GA

Base Pay: $15/hr - Weekly Pay

Our client in is seeking qualified candidates with experience working with EHR systems. If have experience working with Electronic Medical Records,...

Our client in is seeking qualified candidates with experience working with EHR systems. If have experience working with Electronic Medical Records, this could be a GREAT opportunity for you!

(Please note: You must live within the Metro Atlanta area

Job Description:

  • Medical Record Clerks are responsible for the successful receipt of medical record documentation and correspondence sent in from providers and facilities nationwide.
  • Prepare and sort all incoming electronic medical files.
  • Index individual patient information and upload files into the database.
  • Data entry of pre-defined data into the database, as needed
  • Handling incorrect member data, corrupt data, accessing medical records remotely via Electronic Medical Record (EMR) systems, removing excess documentation, etc.

 Hours: Monday-Friday -  9:00am-6:00pm

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