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Retail Customer Service Rep - Flexible Hours

Knoxville, TN

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Description

Inbound Call Center Representative

West Knox (This position in not remote)

Are you looking for an opportunity with FLEXIBILITY?

Currently hiring part-time retail call center representatives for location in West Knoxville!  If you possess a love for fashion, and would like to work 25-30 hours per week, this opportunity is for you! (Be sure to let us know if you are interested in more of a full-time schedule - this can be an option as well, it would be a set schedule)
Normal Hours range from 8am - 10pm, occasionally 7am until 12am or 1am during sale events. 
This can be a seasonal opportunity or you can continue working and, with good performance, be offered a permanent position if you desire. You also have the option to stay on working as a flexible temp, so many options with this opportunity!
Pay is $10.50 1st shift and $11.00 2nd shift and weekends. Great opportunity for part-time job seekers, especially those desiring some flexibility. Seeking candidates who can work some on the weekends, as retail is very busy on weekends and Holidays. Must be available to work Black Friday and Cyber Monday.
Great work environment, peak time incentive opportunities, and referral bonuses. You also have the ability to choose what days of the week you want to work on a weekly basis! Paid training begins soon!
Job Responsibilities: 
  • Answer inbound customer calls
  • Provide excellent customer service
  • Placing online catalog orders for customers
  • Assisting in-store associates
  • Opening customer cards
Requirements:
  • 3+ months of call center or customer service is preferred (call center, retail, restaurant or customer service environment)
  • Excellent communication skills
  • Good computer skills and the ability to navigate through several systems at once, will be tested
  • Available to work 25-30 Hours per week, including weekends and holidays
  • Must be available to work Black Friday and Cyber Monday (5 hrs minimum)
    If interested, submit a resume and apply!

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