COVID-19 Updates and Resources Click here to read more.

close

Questions? 1-888-481-3375

Logistics Customer Service Representative

Charlotte, NC

Apply Now

Description

TYPE: Contract to Hire; 1st shift; position will start working from home until company returns to office

WHY THIS COMPANY:  Our client is a large international logistics company with tens of thousands of employees worldwide.  With over 100 years in the business, they seek employees with a passion for providing quality customer service.  Our client offers opportunities for professional development here in Charlotte as well as nationwide.

YOUR DUTIES WILL INCLUDE:

  • Receive and dispatch all work orders
  • Monitor deliveries
  • Plan effective loads that meet minimum standards
  • Address any issues with customers and vendors
  • Communicate with customers via phone and email regarding updates or delays
  • Provide excellent customer service experience
  • Additional duties as assigned

Job Requirements

HOW YOU ARE QUALIFIED:

  • High School Diploma or equivalent is required; college education is preferred
  • Strong customer service skills gained from minimum 1 year of customer service experience
  • Experience in logistics is a plus
  • Team player with ability to multi-task
  • Must be proficient in Microsoft Excel
Apply Now