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Client Service Rep

San Diego, CA

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Our client, a local Healthcare Services Organization is in need of a Bi-lingual Spanish Client Service Representative to join their team. If you have a passion for helping people, are bilingual Spanish, and comfortable on the phone - please apply for immediate consideration!

Details of the role:

  • Job Title: Client Service Representative
  • Industry: Healthcare Services (Corporate Office)
  • Location: Sorrento
  • Pay rate: $18-$20p/hour DOE
  • Shift Hours: M-Th 40 hours per week/ 10 hours per day (shifts are 7:00 AM- 5:30 PM Mon-Thurs)


Job Description: 

  • Demonstrates premier customer service and is responsible for answering and screening incoming telephone calls from Doctor’s offices and Medical groups in a fast-paced call center environment; verify correct client ICD-9 and CST codes for the Medical Group.
  • Obtains appropriate data to research issues, including medical records, claim/authorizations for patients.
  • Provides clients with immediate status of authorizations, claims processed, eligibility, physician availability and demographic information.

Job Requirements


  • Bilingual Spanish (Read/Write/Speak Fluent required).
  • 1-3 years of Customer Service and/or Call Center experience.
  • Professional Communication Skills.


Length of role: 

This is an ongoing contract assignment to cover a leave of absence. There could be the opportunity for hire. Duration can change based on department needs, volume of work and attendance/performance.

Background check required: Misdemeanor/Felony/Drug test screening prior to start


This role is ON-SITE: 

You will report into an office each day (remote is not available).

Interviews are being held with the hiring manager this week, and the start date can be as soon as this week!

About RemX:

RemX is the professional staffing division of EmployBridge, a $3 billion staffing organization with more than 600 offices in the U.S. and Canada. For nearly two decades, RemX has specialized in the recruitment of office support, finance and accounting, contact center, information technology and engineering professionals. Using its proven "Exact Match" methodology, RemX matches qualified talent with the right job opportunities on a temporary, contract, contract-to-hire and direct hire basis.


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