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Customer Service Representative

Hagerstown MD

Base Pay: 15.00 per HOUR

Customer Service Representative Employment Type: 6 month contract Salary: $15.00/hr Location: Hagerstown, MD Schedule: Must have open availability...

Customer Service Representative

  • Employment Type: 6 month contract
  • Salary: $15.00/hr
  • Location: Hagerstown, MD
  • Schedule: Must have open availability! Weekend work required

Job Responsibilities:

  • Answer inbound calls from customers
  • Answer customer questions, and assist with researching and resolving issues
  • Process internal work and customer requests
  • Make outbound calls to follow up with customers on errors or questions
  • Handle special requests

Job Requirements:

  • 1-2+ years of Call Center and Financial industry experience
  • Experience with an online bill pay service
  • Experience with internet navigation and Microsoft Office Suite
  • Ability to clearly communicate with clients and customers

 

 

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Patient Call Center Representative

Pawtucket RI

Base Pay: 13.00 per HOUR

Patient Call Center Representative - Pawtucket Title: Customer Service Representative Employment Type: Contract to Hire Salary: $13.00 per hour Lo...

Patient Call Center Representative - Pawtucket

  • Title: Customer Service Representative
  • Employment Type: Contract to Hire
  • Salary: $13.00 per hour
  • Location: Pawtucket, RI *Training will be on-site/after training the position will be remote
  • Industry: Healthcare
  • Shift: MUST HAVE AVAILABILITY 7am – 8 pm. Weekend work may be required. You will be scheduled in between those hours. Mondays will be a full 8-hr shift in between those hours, and the remaining hours will be filtered throughout the week.

Job Responsibilities: The Patient Call Center Representative is responsible for the following:

  •  
  • Answer inbound calls from patients and obtain information from both new and existing patients.
  • Enter and update patient information into system.
  • Schedule patients for appointments.
  • If needed, transfer calls to nurses and physicians.
  • Create new patient accounts and enter all information needed into system.
  • Conduct outbound calls to patients and physician offices.
  • Answer patient inquiries, using multiple system resources to research and resolve various issues.
  • Update patient accounts as necessary, to include demographics and insurance.

Apply Now More Info