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Commercial Collections Specialist

Charlotte, NC

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TYPE: 8 week contract; M-F 1st shift; will train in office then work from home

WHY THIS COMPANY: Our client is one of the largest in its field, working alongside of one of the largest international manufacturing corporations. This client is located conveniently in the heart of South Park. This company offers excellent growth and stability opportunities, as well as a comprehensive benefits package and a competitive salary.


  • Customer collection calls requesting beyond terms payments
  • Develop relationships with major clients  
  • Identify clients for “cash on delivery” and “stop delivery” statuses
  • Follow up with clients on a regular basis to ensure payments
  • Provide clients with missing invoices, copies of invoices, or any additional information they might need
  • Request write offs
  • Answer any questions or concerns customers might have regarding their statements

Job Requirements


  • 3+ years of commercial collections experience is required
  • High School Diploma or equivalent is required; Associate's Degree preferred
  • Experience with SAP is required – minimum experience is 1 year
  • Strong customer service skills
  • Excellent communication skills


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