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Customer Service Representative

Hagerstown MD

Base Pay: 15.00 per HOUR

Customer Service Representative Employment Type: 6 month contract Salary: $15.00/hr Location: Hagerstown, MD Schedule: Must have open availability...

Customer Service Representative

  • Employment Type: 6 month contract
  • Salary: $15.00/hr
  • Location: Hagerstown, MD
  • Schedule: Must have open availability! Weekend work required

Job Responsibilities:

  • Answer inbound calls from customers
  • Answer customer questions, and assist with researching and resolving issues
  • Process internal work and customer requests
  • Make outbound calls to follow up with customers on errors or questions
  • Handle special requests

Job Requirements:

  • Experience with an online bill pay service
  • Experience with internet navigation and Microsoft Office Suite
  • Ability to clearly communicate with clients and customers

 

 

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Customer Service Representative

Port Saint Lucie FL

Base Pay: 12.75 per HOUR

Customer Service Representative - Port St. Lucie Title: Customer Service Representative Employment Type: Full Time; Must be available 7am-7pm M-F...

Customer Service Representative - Port St. Lucie

  • Title: Customer Service Representative
  • Employment Type: Full Time; Must be available 7am-7pm M-F
  • Salary: $12.75 per hour
  • Location: Port St. Lucie
  • Industry: Healthcare

Job Responsibilities: The Customer Service Representative is responsible for the following:

  • Answer inbound calls from patients and obtain information from both new and existing patients.
  • Enter and update patient information into system.
  • Schedule patients for appointments.
  • If needed, transfer calls to nurses and physicians.
  • Create new patient accounts and enter all information needed into system.
  • Conduct outbound calls to patients and physician offices.
  • Answer patient inquiries, using multiple system resources to research and resolve various issues.
  • Update patient accounts as necessary, to include demographics and insurance.

Job Requirements:

  • Previous medical experience is highly preferred
  • Active listening skills
  • Ability to navigate multiple computer systems
  • Ability to type 30+ WPM
  • Ability to use Microsoft Office applications such as Word, Excel and Outlook
  • Ability to work in a moderately noisy, fast-paced and changing environment
  • Bilingual is a PLUS

Apply Now More Info