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Technical Support Analyst

Memphis TN

Base Pay: $60,000/year

Fast growing and financially robust organization seeks a Technical Support Analyst for Onboarding new Fintech payment processing platforms. The Ana...

Fast growing and financially robust organization seeks a Technical Support Analyst for Onboarding new Fintech payment processing platforms. The Analyst will serve as primary point of contact to facilitate the platform onboarding phase and work closely to answer standard/non-standard requests via email, phone, or other methods to facilitate in the full due diligence gathering, analysis, and approval process of platforms requesting a variety of solutions.  

  • Coordinate with 3rd Parties, referral partners, and/or direct platforms to ensure accurate delivery of documentation and any other associated requirements.
  • Set up new clients/merchants in core system(s) based upon products requested.
  • Assist in developing documentation, processes, and reporting to support Payment Processing.
  • Maintain accuracy of platform records within Company systems.
  • Complete and conduct platform ad hoc queries for internal stakeholders to aid in development of robust technological enhancements. 
  • Deliver, update, and maintain platform related customer lists as needed. 
  • Assist in development of internal and external training materials for business unit(s). 
  • Serve as a liaison between Account Management, client companies, and internal teams (Sales, Legal, Compliance, etc.) and the core system vendor, providing technical support.
  • Assist clients with technical and non-technical inquiries as they relate to processes and services/systems related to Payment Processing. 
  • Support Account and/or Implementation Manager(s) with client setup, training, and ongoing administrative access requests. 
  • Manage query responses via telephone, email, and internal systems to ensure platform requests and concerns are addressed.

#ZR

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Senior Accountant

Valencia CA

Base Pay: $80-90000

We have an immediate need for a direct-hire role as an Assistant Controller in the Valencia area. This role will manage the accounting and bud...

We have an immediate need for a direct-hire role as an Assistant Controller in the Valencia area. This role will manage the accounting and budgeting functions under the direction of the Controller, including establishing and maintaining accounting principles, practices, and procedures. #ZR

Responsibilities

  • Direct certain aspects of accounting operations and oversee transaction related to GL, AP, AR and payroll.
  • Assist Controller in preparation of quarterly financial statement package
  • Assist Controller with cash management and payroll related duties
  • Assist Controller with preparation of annual operating budget and five (5) year plan
  • Create audit worthy month end close financial records
  • Review cost/job accounting data for accuracy
  • Lead Accounts Payable and Accounts Receivable department
  • Risk Management

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