Important W-2 Information Click here to read more.

close

Questions? 1-888-481-3375

Call Center Representative - Hagerstown, MD

Hagerstown, MD

Apply Now

Description

Our client in Hagerstown is looking for qualified customer service representatives to add to their team! 

 **This position is located in Hagerstown, MD**

These call center representatives will ensure delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.  They will also follow up with clients to ensure that they are satisfied with the company product or service

 

Job Responsibilities:

  • Answer inbound calls from customers
  • Answer customer questions, and assist with researching and resolving issues
  • Process internal work and customer requests
  • Make outbound calls to follow up with customers on errors or questions
  • Handle special requests

Job Requirements

Job Requirements:

  • Experience with an online bill pay service
  • Experience with internet navigation and Microsoft Office Suite
  • Ability to clearly communicate with clients and customers
Apply Now