Did you recently graduate college with a degree in Information Technology? Do you enjoy troubleshooting computer issues? If you answered yes - this is the position for you!! This is an excellent opportunity to get your foot in the door at a large well-known company.
(Recent college graduates encouraged to apply)?
- Provide remote technical assistance for computer hardware and software at our clients retail locations
- Resolve technical issues via phone, or electronically
- First level support for:
- POS software and hardware issues
- Telecom and network issues
- Incidents related to in-house applications
- Incidents related for Microsoft Office, Citrix and other applications
- iPod hardware and in-house software issues
- Track customer issues and resolutions
Pay: $17/hr - Weekly Pay