Are you a recent college graduate looking for a start to your career? This may be a position for you!
Job Duties
- Auto-Dialer Collections – make outbound/receive inbound calls on accounts that are 5-44 days past due and assist customers with bringing their accounts current (approximately 200+ phone calls daily)
- Identify root cause of customer delinquency and generate effective solutions for AHFC and customer using negotiation skills and by educating the customer.
- Effectively contribute to increasing Customer Satisfaction scores (meet qualitative objectives)
- Become a productive member of the department (meet quantitative objectives)
- Maintain enthusiastic and positive attitude
