Job Posting

TYPE: Contract to Hire; first shift; will work remote until client returns to office

WHY THIS COMPANY: Our client is one of the world's largest transportation companies.  Associates will have the chance to work with a tenured team and the ability to grow into other levels of the business.  With employees all over the world, our client prides themselves on diversity and a dynamic international culture.  

YOU DUTIES WILL INCLUDE:

• Provide customer support for Supply Chain Management team 
• Provide planning and scheduling movement of shipments out of warehouse
• Track and trace ocean shipments, ensuring timely pick-up and arrival to destination
• Act as point of contact for customer regarding import or export shipments, providing status updates, shipment times, etc.
• Communicate with customers timely and efficiently via phone and email
• Run reports via Excel (Using Pivot tables and V-Lookup) for client requests

HOW YOU ARE QUALIFIED:

• High School Diploma or Equivalent is required; Bachelor’s Degree is strongly preferred
• Minimum 3 years of business to business customer service experience is required
• Experience with reporting and analysis is required
• Knowledge of basic logistics processes and procedures is preferred
• Proficient in Microsoft Excel including V-lookups, Pivot Tables, Macros, and Formulas
• Excellent communication skills