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REMOTE Work from Home Inbound Customer Service Representative

Provo, UT

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Description

We are looking for friendly, positive, customer service representatives to answer INBOUND calls from prospective apartment hunters. You will answer questions regarding square footage, pet policies, utility coverage, amenities, availability, rates, floor plans, maintenance, and scheduling tours. This is not a sales position and your goal is just to provide friendly customer service.

  • This is a high volume call center
  • 80-100 calls per day
  • Can be calls, chats and texts
  • All inbound calls, except for outbound calls to maintenance

Job Requirements

This is a WORK FROM HOME position and you will use your own computer and monitor (a headset can be provided for you if needed). Calls are taken over VOIP so you will also need high speed internet access. One year of call center customer support experience needed.

Hours: 40 hour work week between 7am and 7pm Monday through Sunday

Paid training starts 2/25

Interviews are conducted via zoom

You will need to have a computer, dual monitors, and hard wired internet prior to the start of training. 

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