Job Posting

The Outbound Medical Call Rep assists health plans in the review and/or auditing of medical record data. The Outbound Medical Call Rep will effectively schedule appointments to retrieve missing documentation from medical records that have been identified as missing by a Clinical Abstractor. This position works in a highly focused, demanding and timeline-driven environment.

The successful candidate will have experience building relationships, overcoming objections and negotiating timelines to return appropriate documentation with Providers offices within specified timelines and goals. 

• High School Diploma or GED.
• 1 year of experience working in a hospital, physician office or other setting in which medical terminology knowledge was needed.
• At least 1 year of outbound call experience or sales background

Hours are 9am-5:30pm Monday-Friday

Start Date: March

 This is a remote opportunity, but you must live in the Atlanta area. Must have a computer and modem. 

• High School Diploma or GED.
• 1 year of experience working in a hospital, physician office or other setting in which medical terminology knowledge was needed.
• At least 1 year of outbound call experience or sales background