WFH!! Customer Service Rep. Great hours!
Immediate Openings with a new and growing company! Become a part of this great team!
Located in Alpharetta, GA!
The pay is $14.00 an hour with opportunity for advancement and promotion.
This is a full-time position. Our primary business is providing fast and secure medical chart retrieval; we retrieve medical records on behalf of health plans and medical coding companies.
Open Monday – Friday (8am – 5:00pm)
- Must be computer literate
- Must work and learn quickly-this is a fast-paced position
- Contact doctor offices and insurance companies to retrieve medical records
- Verify medical form
- Develop a positive rapport with site contacts and be customer service point of contact for site contacts.
- Confirm demographic data for the medical provider’s location
- Job duties consist of working in a call center environment communicating with insurance companies and medical offices
- Make follow up calls to medical offices and insurance companies
- Complete other projects as needed
- Maintain tracking sheet of daily work
- Must be detail oriented
- Must have 1 year call center
- Must have strong communication skills
- Healthcare is NOT required, but always helpful
- Positive attitude and strong work ethic
- Strong Microsoft Word and Excel skills
- Ability to follow procedural guidelines to respond to and/or research customer
- Strong communication, critical thinking, and organizational skills
- Tact, courtesy and social sensitivity
- Demonstrate accuracy and attention to detail
- Data entry
- Background screen and drug test