RemX Irvine is recruiting for a Customer Service Associate. This is a great company that offers growth and stability. M-F 7-4pm, Located in Cypress Evaluation to hire Offering $15-18p/hr.
Customer Service Associate Duties:
- Provide service to consumer callers and parts accounts, retailers and wholesalers.
- Take in-bound calls. Heavy phones. Answer customers’ questions. Assist customers with parts orders and warranty issues. And assist retailers and wholesalers with questions regarding orders.
- Process payment for repair invoices.
- Process orders and quotations received by email.
- Process department mail
- Reply to email inquiries.
- Invoice commercial orders
- Review all orders received on the daily bases.
- Assist in the warehouse when needed.
Customer Service Associate Requirements:
- 1+ years in order processing inbound call
- Ability to communicate well (written and oral) in English.
- PC skills (Word and Excel) helpful but will train.
- Microsoft Dynamics experience would be helpful.
- Must be able to learn our fishing tackle product line (will train).
- Must be able to work well with deadlines.
- Heavy phone contact with our consumer customers around the nation.