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Customer Service Representative

Kennesaw, GA

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Are you looking for an opportunity in the insurance technology industry? 

RemX Specialty Staffing is currently hiring Customer Service Representatives to work for our client located in Kennesaw, GA.  In this role, you would be assisting with customer questions/complaints, general account information, processing cancellations and other queries. 

Once fully-trained, this role will become a remote position!

Job Duties include-

  • Answer inbound calls for assigned lender relationships including assisting callers with questions regarding letters or charges for insurance; obtaining proof of coverage; etc.
  • Work account call queues and call customer to obtain current insurance agency or carrier information.
  • Check insurance websites for proof of coverage and printing proof for data entry
  • Assist Customer Service Coordinator as needed
  • Help in all other (Non Assigned) queues for when needed 
  • Attend departmental meetings as requested
  • Maintain professional working relationships with clients and other employees
  • Other related projects as assigned

Job Requirements


  • Associate’s degree and two years of related experience
  • Prior call center experience (minimum of 1 year required)
  • Prior insurance experience  preferred


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