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2nd Shift Dispatcher

Charlotte, NC

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Description

TYPE: Contract to Hire

HOURS: 2rd shift – 3pm to 11pm Mon – Sun/Days off vary

WHY THIS COMPANY: Our client is an independently owned courier and logistics company that focuses on efficiency and cost reduction for their clients. Competitive hourly rate.

YOUR DUTIES WILL INCLUDE:

  • Monitor current schedule of couriers to ensure workload balance, conduct reassignments in case of breakdowns or interruptions
  • Communicate with customers to ensure relevant details of pick-up / delivery to the courier and customer
  • Handle customer concerns
  • Will use dispatch software to manage drivers
  • Other duties as assigned

 

 

 

Job Requirements

HOW YOU ARE QUALIFIED:

  • High School Diploma or equivalent is required
  • 1+ year of customer service, dispatch, or delivery experience   
  • Proficient in MS Word and Excel
  • Superb customer service skills
  • Excellent decision-making skills 
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