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Customer Service and Sales Support

Charlotte, NC

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Description

TYPE: Monday – Friday 8:00 AM – 5:00 PM

YOUR DUTIES WILL INCLUDE:

  • Handle a wide range of sales support activities for assigned product lines
  • Respond to customer phone calls and online requests
  • Manage all quotations for assigned products
  • Entry of all orders received by customers
  • Expedite orders with shipping team as needed
  • Report inventory needs to warehouse team
  • Handle customer follow up to ensure satisfaction with order

Job Requirements

HOW YOU ARE QUALIFIED:

  • High School Diploma or equivalent is required; college education in related field is a plus
  • Must have minimum 3 years of experience in business to business customer service, inside sales, or sales support role
  • Electrical industry experience is a plus
  • Strong problem solving skills
  • Ideal candidate will be interested in growth to outside sales role in the future
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