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Customer Service Associate

Norcross, GA

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Description

Are you a goal setter and want to earn money for hitting your numbers? RemX Specialty Staffing is looking for Customer Service Associates for a Automotive company in Norcross, GA to help generate leads. 

As a Customer Service Associate you will utilize Email/Chat/Phone to respond to customers about vehicles and available inventory. 

Responsibilities:

  • Contact and communicate with customers to identify automotive needs
  • Answer all calls in a prompt, professional and courteous manner
  • Set appointments for customers to view vehicles
  • Must meet all daily and monthly performance goals; phone up percentages, appointments set percentages, show and sold percentages
  • Must be able and willing to make a high volume amount of calls a day ranging from 100-120 outbound calls per day and 50+emails each day

Pay: Earn Up to $55,000.00 per year

Compensation package includes:  Base salary, commission, bonuses and benefits

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Requirement:

  • Outbound or sales experience required
  • Minimum typing 35-40 words per minute at minimum
  • Experience using customer tracking systems to track calls to customers preferred
  • Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred
  • Team player
  • Self-starter
  • Bilingual in Spanish and/or Korean is a PLUS

Job Requirements

  • Outbound or sales experience required
  • Minimum typing 35-40 words per minute at minimum
  • Experience using customer tracking systems to track calls to customers preferred
  • Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred
  • Team player
  • Self-starter
  • Bilingual in Spanish and/or Korean is a PLUS
Apply Now