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Reputable organization in the Doral area is seeking for a Bilingual E-Commerce Customer Service Representative.

Bilingual E-Commerce Customer Service Representative responsibilities include:

• Accurate order entry of orders placed via web.
• Heavy data entry of orders 
• Processing changes or cancellations to delivery orders.
• Providing assistance by telephone to customers and business partners concerning product deliveries, returns, and exchanges.
• Handling emails and customer complaints and concerns in a professional manner.
• Communicating with customers when necessary to advise shipments delay and/or information necessary to process orders.
• Assist in monitoring progress of delivery routes throughout the U.S.
• Completing forms and determining necessary changes for service requested.
• Other duties may be assigned to meet business need
• Must be Bilingual (English/Spanish)

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RemX is proud to partner with a reputable Wholesale/Manufacturing organization in the Miami area that is seeking Call Center Representatives | E-commerce background a PLUS!

Call Center Representative responsibilities:

• Engage directly with customers and channel partners for a variety of topics ranging from; order status, tracking information, product inquiries, specification requests, return requests, and customer satisfaction.
• Field inbound calls and perform outbound calls for follow-ups, stock swaps, updates, and post-satisfaction surveys.
• Ability to communicate through multiple channels (Phone, Email, Text); sometimes simultaneously
• Ability to maintain confidentiality and secure customer sensitive information.
•  Research and problem-solve to determine appropriate solutions for the customer and follow-up as needed to resolve issues.
• Operate with understanding, active listening, patience, empathy and kindness to customers and Team Members alike.
• Operate with a willingness to learn and operate in a culture of being open-minded to grow.
• Ability to research and document customer issues, products, and resolutions.
• Critical thinking is a must.

Schedule:

Monday-Friday 9:00AM-5:30PM

 

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Reputable Logistics organization in the Hialeah Gardens area is seeking for a Bilingual Customer Service Representative.

Bilingual Customer Service Representative responsibilities include:

• Providing assistance by telephone to customers and business partners concerning product deliveries, returns, and exchanges.
• Handling emails and customer complaints and concerns in a professional manner.
• Communicating with customers when necessary to advise shipments delay and/or information necessary to process orders.
• Processing changes or cancellations to delivery orders.
• Assist in monitoring progress of delivery routes throughout the U.S.
• Completing forms and determining necessary changes for service requested.
• Other duties may be assigned to meet business need
• Must be Bilingual (English/Spanish)

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Reputable global organization in Doral is seeking for an Air Export Coordinator. Must have 2+ years of experience.

• Arranges for consolidation and/or deconsolidation of containers.
• Ensures that invoicing of rendered services is completed accurately and in a timeframe consistent with company policy.
• Performs other duties as required and assigned.
• Prepares issues and submits documentation to ensure proper exportation of cargo.
• Ensures that service commitments are achieved and maintained in accordance with client and company objectives.
• Provides clients with information and guidance concerning terms of delivery & payment, insurance, services or other matters affecting the their needs.

Bilingual English/Spanish required

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Reputable Non-profit organization is seeking for a Social Work Admin with a Bachelors in Social Work, Science or Psychology. Will Train "Remote position - Local Candidates ONLY"

Main responsibilities will be administrative duties such as:

Experience with Information Referrals is a PLUS (able to research/gather information on benefits available)

• Processing Social Worker's paperwork.
• Person must be detail driven - articulate and patient.
• Must follow up on verification and any documentation as needed.
• Identified callers with information and referrals concerning benefit programs, services and activities.
• Responsible for following up with patients, relatives and/or medical professionals 
• M-F business hours 8-5pm
• Bilingual English/Spanish a MUST

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Reputable Non-Profit organization in Doral is seeking for professional, caring and resourceful Helpline Customer Service Support Representatives to work in their Community Helpline Resources Department. Social Service experience preferred.  "Remote work available- Local candidates ONLY - will train"

Helpline Support Representative Responsibilities Include:

Main Job Tasks and Responsibilities

• Assist in taking Inbound customer Service Calls
• Obtain and evaluate all relevant information to handle inquiries and provide callers with referral information.
• Deal directly with callers via telephone 
• Respond promptly to customer inquiries
• Direct requests and unresolved issues to the designated resource
• Bilingual English/Spanish a Must
• Person must be detail driven - articulate and patient.

Schedule: Monday-Friday 8:00AM-5:00PM 

Must have a Bachelors in Social Work, Science or Psychology

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RemX is proud to represent a Reputable organization in Medley seeking for a Logistics Coordinator.

Air/Ocean Import/Export | Traffic Clerk

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Provide with Customer Service support - follow up of outgoing air-ocean shipment and providing updates to the customers. Following up and providing updates of shipment to the customers.

• Prepare required documentation of inbound freight at airport and ocean ports for customs clearance
• Providing quotations for cargo, containers, vehicles and general cargo through the shipping lines.
• Coordinating International cargo pickups and deliveries.
• Data entry - preparation of proper Import documentation (Creating Bill of ladings, Air Way Bills, S.E.D. filing.
• Requesting Booking Confirmations to the different shipping lines.
• Coordinated loading of containers with vendors in order to be exported to the customers.

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Reputable organization in the West Palm Beach area is seeking for a Bilingual Customer Service Representative to join their team in a fast pace environment.

Bilingual Customer Service Representative Responsibilities:

Responsible for acting as a liaison between customers and organization. Assists with complaints, orders, errors, account questions, billing, cancellations, and other queries.

Primary responsibilities

• Resolve customer complaints via phone, email, mail..
• Use telephones to reach out to customers and verify account information.
• Greet customers warmly and ascertain problem or reason for calling.
• Cancel or upgrade accounts.
• Assist with placement of orders, refunds, or exchanges.
• Advise on company information.
• Take payment information and other pertinent information such as addresses and phone numbers.
• Place or cancel orders.
• Answer questions terms of sale.
• Suggest solutions when a product malfunctions.
• Handle product recalls.
• Attempt to persuade customer to reconsider cancellation.
• Inform customer of deals and promotions.
• Utilize computer technology to handle high call volumes.
• Bilingual English/Spanish

 

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