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Customer Service Representative

BASKING RIDGE, NJ

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Description

RemX is seeking a Customer Service Representative in Basking Ridge, NJ area! The position will be remote until the office reopens. 

 

What you'll be doing:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Job Requirements

  • Previous experience in Healthcare, Life Insurance, call center and/or customer service is required
  • Ability to build rapport with clients
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Must have a flexible working schedule
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