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Account Coordinator at Brook & Whittle / Tri Print

Huntington Beach, CA

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Description

SUMMARY:

The last time you picked up a skincare product or read the label on a vitamin bottle you either experienced our work or something very close to it. Brook & Whittle HB is an international established print packaging company responsible for the first impression of millions of consumer-facing products across multiple categories: personal care, cosmetics, hair care, nutritional supplements and natural/organic products.

Brook & Whittle (Tri Print) is hiring a client Account Coordinator who is interested in learning our business and skillfully helping our clients achieve their brand identity goals.

You must be naturally obsessed with details (you can’t help but spot the typo on the back of the shampoo bottle or keep your meticulous calendar up-to-date). You must be an excellent communicator in person, on the phone and over email. You are the leader who keeps commitments and takes responsibility for your actions at all times. You must demonstrate a detailed interest in our highly technical operation and a show a strong commitment to our high-level customers’ success and satisfaction.

If you are this person, we want to meet you. We want you to enjoy coming in office to work every day. In time, we want to promote you within our company. We are the best at what we do and are looking for an exceptional individual who wants to be the best at their vital role within our growing organization.

PRIMARY RESPONSIBILITIES:

? Liaise effectively between Clients, Designers, Suppliers and Executives
? Match client needs with the most effective and timely solution available
? Process orders and related activities through our Sage accounting software—from inception to delivery
? Intake client artwork and proactively troubleshoot any technical pre-press issues
? Facilitate artwork approvals and lead press checks
? Develop and maintain sales and marketing materials
? Perform general office administration tasks
? Create and maintain clear project processes
? Respond positively and enthusiastically to project needs as they arise

Job Requirements

DESIRED SKILLS & QUALIFICATIONS:
? Bachelor’s degree required
? Minimum 3 years work experience in a related field or position (graphic design, client services, project management, etc.
? Strong work ethic and high level of integrity
? Excellent written and verbal skills
? Seasoned Mac user
? Highly proficient with Microsoft 365 suite
? Experience using Salesforce
? Project coordination; Able to efficiently move among multiple critical tasks simultaneously
? Acute attention to detail, especially while handling Artwork files, Quotes, Purchase Orders, Sales Orders, Packing Lists, Invoices, and more
? Exceptionally organized and deadline focused
? Comfortable learning and discussing technical information
? Able to thrive independently and in a team environment
? Able to adapt to shifting work priorities throughout the day and keep calm in response to urgent and last-minute requests from clients or team members
? Dependable, consistent, positive and enjoyable to work with
? Interest in high end personal care, cosmetics, hair care, nutrtional supplements and natural/organic items
? Able to spot the typo earlier in this list
? Sense of humor

Starting Salary: $65,000

Company Paid Benefits:

  • 10 paid holidays
  • 2 weeks’ vacation at an accrued rate
  • Paid sick/personal days
  • MDLive – Telemedicine*
  • Life insurance*
  • Long term disability insurance*
  • Employee assistance program (EAP)*

Company Offered Benefits:

  • Dental*
  • Vision*
  • 401(k) – first of the month after 90 days of employment – auto-enroll at 3%
  • Short term disability*
  • Voluntary life insurance*
  • Flexible spending account – health care and/or dependent care*
  • Critical illness insurance, hospital indemnity insurance and accident insurance*

Company Subsidized Benefits:

* Benefit will be available on the 1st of the month after 60 days of employment

About Brook & Whittle / Tri Print:

Brook & Whittle Ltd. is one of North America’s leading Sustainable Labeling Solutions providers. The company serves multiple consumer markets, including Personal Care, Beverage, Food, Nutraceuticals, Wine & Spirits, and Household Chemicals.

The company’s rapid growth can be attributed to its world-class staff of employees and its commitment to sustainability, print innovation, and the latest technological advancements.

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