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Patient Account Representative

Wilmington, DE

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A growing healthcare company in Wilmington DE is seeking a patient account rep to join their team. 

The primary responsibility of this position is to offer administrative support for the Patient Account Management department.


  • Obtains patient information including demographics, prescriptions, insurance, detailed written orders, diabetic shoe paperwork, authorization, and medical notes on an as needed basis.
  • Verifies insurance benefits Completes follow up calls with physicians, insurance companies, and patients
  • Ensures all billing documentation is in the patient’s file before sending to billing
  • Greets patients in the and answers phone calls in a courteous and professional manner
  • Calls patients to advise of financial responsibility and collect co-pays. Data entry Greets patients in the office and answers phone calls in a courteous and professional manner.

Job Requirements

  • Previous experience in a medical office or health care setting 
  • Detail oriented and articulate 
  • Excellent people skills
  • Tech/computer savvy 
  • Polished and professional presentation 
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