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Inside Sales Representative - Valencia, CA

Valencia, CA

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Inside Sales Representative/Specialist This inside sales member is an integrated part of the sales team and works in partnership with field sales personnel and internal Client Management Associates (CMA) to define and secure potential revenue. In this role, the Account Specialist fosters strong relationships with prospective leads, healthcare providers and sales representatives via defined lead lists or marketing efforts as a source of workflows to secure potential business. Accepts full ownership of all pre-sales activities initiated by field personnel, consumers and trained referral sources. SPECIFIC DUTIES AND RESPONSIBILITIES: • Turns calls into revenue enhancing opportunities through identification of customers' needs and using proactive sales coordination with the external team members • Makes outbound calls to current and potential customers as instructed, promoting current marketing campaigns. • Serves as a customer liaison, specializing in sales support for incoming referrals. The primary focus is on maximizing revenue by identifying and meeting the customer needs and building trust. • Educates customers on available products and their use. • Interfaces with insurance carriers, patients, and healthcare professionals in resolving conflicts and/or the completion of information needed to secure shipment of our products. • Interfaces with patients demonstrating knowledge of healthcare regulations and system related topics. • Generates new sales by making sales calls to aggressively seek customers, develops leads, recruits new physicians, and qualifies prospects. • Develops relationships with customers to secure recorded information that includes, but is not limited to; customer contact details, call outcomes, sales staging, and sales potential. • Pursues assigned sales opportunities as generated through numerous marketing channels, partnering with field personnel to achieve revenue quotas, including, but not limited

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