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Sales Secretary/Administrative Assistant

Orlando, FL

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Description

  • Employment Type: Contract to Hire
  • Salary: $15.00/hr
  • Location: Orlando, FL

As Sales Secretary, you will be responsible for assisting the Sales Team in reaching sales goals as well as administrative duties to help the team run smoothly. The ideal candidate should have significant customer service experience and be motivated in providing top-notch service. In order to be successful in this role, you will need to have a deep understanding of the sales process and dynamics, the ability to adapt to a fast-paced environment and a desire to learn.

Key Responsibilities:

  • Responsible for answering incoming calls and transferring accordingly to other departments
  • Maintain contact and customer database
  • Resolve customers questions and request within their reach
  • Refer unresolved customer grievances to designated departments
  • Recommend merchandise or services that will meet customers' needs
  • Utilize ERP system to retrieve/update information and place orders
  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased
  • Verify customer and order information for accuracy, checking it against previously obtained information as necessary
  • Notify departments when supplies of specific items are low, or when orders would deplete available supplies

Qualifications:

  • Outstanding interpersonal, written and communication skills
  • Detail-oriented with the ability to work with minimal supervision
  • Ability to perform basic mathematic calculations such as percentages, adding and subtracting
  • Highly professional individual with the ability to interface with individuals at all levels
  • Active team player
  • Proactive and eager to learn
  • Excellent telephone manner and negotiation skills

 

Job Requirements

Requirements:

  • 2+ years experience performing secretarial duties
  • High school diploma
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