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Bilingual Customer Care Rep Needed!

Scottsdale, AZ

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Description

As a Customer Care Representative, you will be responsible for inbound/outbound calls to patients and providers dealing with worker’s compensation claims. You will answer questions and make sure everything is in place for the patient’s upcoming appointments and reschedule as necessary. All patients are individuals that have been injured at work and have a current active worker’s compensation case. This is a work onsite position with call center experience preferred.  

$16/HR- FULLTIME WITH MONDAY- FRIDAY SHIFT

$$$$$$ WEEKLY PAY $$$$$$ + Benefits!

Job Description Patient Care Rep: $16-$17 (Manager decision)

  • Make outbound calls to providers to schedule appointments (radiology or Physical Therapy)
  • Make changes/updates to cases and contact case managers (internal RNs)
  • Confirm appointments with patients, reschedule if needed
  • Receive new prescription information from providers regarding physical therapy and/or next steps  
  • ***Patients are individuals that have been injured at work and have a current active workers compensation case***
  • Bilingual is a plus but is not required

Job Requirements

  • 1 year of call center experience preferred
  • Computer skills
  • Steady work history
  • Great communication skills
  • Customer service (via telephone) experience
  • Criminal background screen
  • No drug screen is required
  • Bilingual

For immediate consideration please email your resume to:

ashley.morris@remx.com

(Mention the Bilingual CSR position)

I look forward to speaking with you!

Apply Now